ABOUT US

We only do hot water.
But mate, we do it well.

The Hotwater.com.au team has over 20 years’ experience helping Adelaide homeowners. We’re not the type of company that tries to do it all. Instead, we focus in on providing premium hot water system sales, servicing and installations.

Hot water work is all we do, and because of this, we do it really well.

So, why choose us over other Adelaide hot water companies? Our customer service.

Yes, we offer emergency services, FIXED-price quotes, top-tier electric, gas, solar and heat pump brands, special offers, and access to rebates.

The hot water units in our range are carefully curated for their environmental characteristics (and their eligibility for the highest number of rebates to help offset your installation and running costs). But we think these qualities are non-negotiables.

To us, our edge is how we treat our customers.

You’ll never have to wait for a Hotwater.com.au Adelaide technician, or stand there scratching your head, wondering what we’re doing. We’ll leave your house clean and tidy, with you feeling like ‘ahhhhh, it’s sorted out.’

We’re honest, trustworthy, reliable, local, and a breeze to work with. Tell us your budget and we’ll, happily, provide options and advice to suit. It’s important to us that you feel in control because we understand many of our customers have been put through the ringer by some tradies.

Hotwater.com.au Team Photo

SO, WHO ARE WE?

We’re the tradies who post pictures with our dogs and help the community in times of need. Yes, we’re experts at what we do, but we’re just a group of South Australians who love providing a great service to make life easier for families, just like ours!

Contact us now on 1300 153 025 or request a quote for the best hot water system and we’ll get back to you.

SEE WHAT OUR
CUSTOMERS ARE SAYING

Don’t just take our word for it, see why we’ve got over 300 five star reviews from customers across Adelaide!
HOT WATER COM AU
Excellent
5.0
Based on 379 reviews
review us on
Top quality service…the staff were friendly, efficient and patient…work was done professionally, in good time and reasonable cost. I can highly recommend hot water co
A very good experience. Certainly helped us navigate the newness of heat pump technology and its application to urban dwellings. Well organised, knowledgeable, and clean and tidy work. Would recommend to all
Response from the owner: Thank you so much Karen, that's amazing to hear! We really appreciate you leaving us a review, we hope you have an excellent rest of the week 😊
Installation performed very quickly and professionally. Very happy with the quality of work and final finish.
Response from the owner: Thank you Graham, that's wonderful to hear! We appreciate you taking the time to leave us a review, have a great week ahead 😊
Fantastic service. Natika was helpful and quick to respond. Installers were efficient and very professional. Great customer service both in the office and by installers. Highly recommend going through Hotwater.com.au.
Response from the owner: Hi Shannon, thank you for the kind review and we'll be sure to pass this on to the whole team. Have a great week :)
Happy with the whole process from start to finish.
Response from the owner: Thank you for the lovely review Rick, and excellent to hear you are happy with the new system. All the best!
I am extremely happy with my new hot water service. What a top team of people! Helped with the rebates and any queries I had. Very prompt and reliable. Thanks Hot Water.com.au
Response from the owner: Hi Deb, thanks for taking the time to leave a review and we're so glad you're happy with the service! :)
Really easy process from initial contact through to installation and rebates. Good advice and happy with the Aquatech heat pump so far.
Response from the owner: That's wonderful to hear! Thank you so much for the review 😊 have a great week!
We had been planning to convert our home to fully electric, when our gas HW system gave up and made the decision an urgent one. Natika was amazing, explaining how the rebates worked and offered us a payment option that suited us. We now have a beautiful new heat pump hot water system, have ditched gas for good and a sleek induction hot plate to replace the gas stove. Thank you 😊.
Response from the owner: You're too kind Jacqui, it was my absolute pleasure! 😊 have a lovely weekend
From the quote to the installing everything went smoothly. I Store has been working great. A nice team to install and Natika was very helpful on the phone. Answered all my questions and helped me register for the warranty. Highly recommend.
Response from the owner: Thank you so much Dianne, that's fantastic to hear and I'm so glad I could help 😊 have a wonderful rest of the week
Fast service and better deals
Response from the owner: Thank you very much for leaving us a review, it's much appreciated 😊
Quoted $600 under the nearest competitor, prompt and professional tradesman finished the job , couldn't recommend them enough. Best in the business 👍
Response from the owner: Thank you so much Al, it was our absolute pleasure! Have a lovely weekend and thank you again for leaving such a great review.
One needs to do your homework properly to get the best value for money. We have done that. The best company to supply the product, do ALL the rebates admin, installation of our iStore heat pump including the plumbing as well as electrical work AND removing the old heater… all this in a few hours. That company is Hotwater.com.au. Real professionals in Adelaide. Don’t look further.It’s now two weeks later and every bath and shower is perfect. Thank you Hotwater.com.au.
Response from the owner: Thank you so much Barry for your kind words and incredible review! I'll be sure to pass this onto the team 😊 it's been a pleasure to help.
A pleasant experience.From my initial phone enquiryHaving someone out to check my quote. Two days later, all installed perfect.Just like they said,no hidden extra'sTradespeople were punctual.Thank you very muchHot Water .com
Response from the owner: Thank you Geoff, that's wonderful 😊 Appreciate you taking the time to leave us a review. It's been a pleasure
I highly recommend this company. The reason are: (1) they install my heat pump water heater in a short time and they did well; (2) The communication are fantastic, you can message them anytime and they quickly response; and (3) they are friendly.
Response from the owner: Thank you so much for leaving us such a great review. We really appreciate it 😊 have a great weekend
Another five star review! The service from start to finish was amazing. Had a temporary unit installed to get us through the weekend when our old unit died and then the nicest crew turned up promptly on Monday to install the new iSolar unit. Very neat and tidy job, everything fully explained - couldn’t ask for a better experience.
Response from the owner: That's wonderful to hear! Thank you so much, I'll be sure to pass on your kind words to the team 😊 have a lovely rest of the week
The hotwater team arrived at the agreed time. The workmanship was high quality and they explained the functions of the unit. The communication from the office staff was excellent and they negotiated the government rebates for a great price.
Response from the owner: Thank you Vicki for your lovely review 😊 I hope you have a wonderful rest of the week!
Brilliant hot water system installed by very professional tradesmen. Very efficient and tidy workers. I highly recommend this company *****
Response from the owner: Thank you Jacki for your lovely review, glad the team could help! 😊 have a lovely day!