ABOUT US

We only do hot water.
But mate, we do it well.

Hot Water System Being Serviced

The Hotwater.com.au team has over 20 years’ experience helping Adelaide homeowners. We’re not the type of company that tries to do it all. Instead, we focus in on providing premium hot water system sales, servicing and installations.

Hot water work is all we do, and because of this, we do it really well.

So, why choose us over other Adelaide hot water companies? Our customer service.

Yes, we offer emergency services, FIXED-price quotes, top-tier electric, gas, solar and heat pump brands, special offers, and access to rebates.

The hot water units in our range are carefully curated for their environmental characteristics (and their eligibility for the highest number of rebates to help offset your installation and running costs). But we think these qualities are non-negotiables.

To us, our edge is how we treat our customers.

You’ll never have to wait for a Hotwater.com.au Adelaide technician, or stand there scratching your head, wondering what we’re doing. We’ll leave your house clean and tidy, with you feeling like ‘ahhhhh, it’s sorted out.’

We’re honest, trustworthy, reliable, local, and a breeze to work with. Tell us your budget and we’ll, happily, provide options and advice to suit. It’s important to us that you feel in control because we understand many of our customers have been put through the ringer by some tradies.

SO, WHO ARE WE?

We’re the tradies who post pictures with our dogs and help the community in times of need. Yes, we’re experts at what we do, but we’re just a group of South Australians who love providing a great service to make life easier for families, just like ours!

Contact us now on 1300 153 025 or request a quote online and one of our friendly sales team will be in touch!

WHAT OUR CUSTOMERS SAY

HOT WATER COM AU
Excellent
5.0
Based on 377 reviews
review us on
great team to deal with and there were no hidden costs 👍 👍
Response from the owner: Thank you Bob for leaving us a review! Have a wonderful rest of the week 😊
Needed to replace a leaking hot water service. Got several quotes for heat-pump units. Got best quote quickly from Hotwater.com.au. Had a new unit within 24 hours. Quick response, competitive quote and excellent work.
Response from the owner: Thank you so much Greg for the review, wonderful to hear! We hope you have a wonderful week 😊
Great to do business with, good accurate info over the phone, very quick install service and no hidden suprise costs at the end.
Response from the owner: Thanks Seumas, we really appreciate you leaving us a review, and glad we could help. Have an incredible rest of the week 😊
Had my IStore 270L Heat Pump hot water system installed by Hotwater.com.au recently. They were great throughout the whole process. Very competitive on price, quote to install was very fast, and quality job on install. Definitely recommend their services.
Response from the owner: That's great to hear thank you Glen, so glad we were able to assist 😊 thank you for for leaving us a review! We really appreciate it
Very knowledgeable, efficient, turned up on the right day and price was great. Very happy to recommend.
Response from the owner: Thank you Tony, that's great to hear! 😊 thank you so much for leaving us such a glowing review. Have a wonderful week
Response from the owner: Thank you Richard for leaving us a rating, it's much appreciated 😊
We recently had the Aquatech heat pumpInstalled at our hourse. Transparent pricing, easy to deal with, guided us through all the options and government rebates available. Highly recommend!Thanks for your help :)
Response from the owner: Thank you so much Matthew, that's wonderful to hear and it was a pleasure to help. Have a lovely rest of the week 😊
Five stars! I would give more if I could. What could have been a disaster turned out to be a really positive experience. The guys who came to check and replace the water heater were friendly, thoughtful, polite, and went out of their way. Everything was done so quickly efficiently and with a genuine sense of service. Thanks so much.
Response from the owner: Thank you so much Rachel, that's so wonderful to hear 🥰 I'll be sure to pass this onto the team, they'll be thrilled! We hope you have an incredible rest of the week
Top quality service…the staff were friendly, efficient and patient…work was done professionally, in good time and reasonable cost. I can highly recommend hot water co
Response from the owner: Thank you so much David, you're too kind. We appreciate you taking the time to leave us such a lovely review. Have a wonderful weekend 😊
A very good experience. Certainly helped us navigate the newness of heat pump technology and its application to urban dwellings. Well organised, knowledgeable, and clean and tidy work. Would recommend to all
Response from the owner: Thank you so much Karen, that's amazing to hear! We really appreciate you leaving us a review, we hope you have an excellent rest of the week 😊
Installation performed very quickly and professionally. Very happy with the quality of work and final finish.
Response from the owner: Thank you Graham, that's wonderful to hear! We appreciate you taking the time to leave us a review, have a great week ahead 😊
Fantastic service. Natika was helpful and quick to respond. Installers were efficient and very professional. Great customer service both in the office and by installers. Highly recommend going through Hotwater.com.au.
Response from the owner: Hi Shannon, thank you for the kind review and we'll be sure to pass this on to the whole team. Have a great week :)
Happy with the whole process from start to finish.
Response from the owner: Thank you for the lovely review Rick, and excellent to hear you are happy with the new system. All the best!
I am extremely happy with my new hot water service. What a top team of people! Helped with the rebates and any queries I had. Very prompt and reliable. Thanks Hot Water.com.au
Response from the owner: Hi Deb, thanks for taking the time to leave a review and we're so glad you're happy with the service! :)
Really easy process from initial contact through to installation and rebates. Good advice and happy with the Aquatech heat pump so far.
Response from the owner: That's wonderful to hear! Thank you so much for the review 😊 have a great week!
Jacqui Caudle