Top job 10 out of 10
07:31 19 Mar 20
They came out and replaced my water heater just a few hours after I phone then. The insulation was fast and neat, he also replaced all the old exposed copper and installed two new taps. I would definitely recommend them. the insulation cost was $750 cheaper than another quote I had received, so always do your own research and get three quotes minimum.
22:35 14 Mar 20
From my first enquiry on a new hot water service to installation the service was outstanding. Unsure initially of the right size for my needs, Natika provided me the relevant information and reccomendation which helped make a decision. The installer Aaron was friendly and very efficient. He advised me at key points during the installation process.I was very appreciative of his understanding of the process. Price was fine by me. I felt it was value for money. I cannot praise the team enough. THANK YOU!!!
06:27 13 Mar 20
05:09 12 Mar 20
Everyone I have been in contact with from the company has been excellent to deal with. The plumbers were punctual, polite, clean and did a fantastic job. Prices were reasonable for the job and I didn’t feel like I was being taken advantage of or ‘ripped off’. I will definitely use them again.
02:44 10 Mar 20
04:03 28 Feb 20
These guys did my meter to house install, aswell as gas oven and hot water system. With 15-20meter pipe install. Great professional team. Very accommodating and good at their job, would recommend.
06:29 26 Feb 20
Excellent friendly service from quote through to installation of my gas hot water system. Couldn't have asked for more. Their price was also the best of all quotes as well.
04:45 21 Feb 20
04:11 14 Feb 20
Prompt, friendly team who are happy to suggest placement of fans however listen to the customer ultimately. Will be utilizing their services again
23:58 13 Feb 20
I was very happy with the service from GM HOTWATER. They considered my budget and advised me in detail on which unit was most efficient for my situation. Thanks to Andrew and Brad: also electrician Tom.
11:21 13 Feb 20
Awsome over phone quote fast friendly service neat tidy work. Cant go wrong highly recommend this team
20:20 10 Feb 20
Natika was so helpful with advising us on costs and the different types of Gas HWS available. She had us booked in the next day and Mark advised and quoted us on the job. Bradley and Sam did a great job, very professional and neat job done in such hot weather. It was a pleasure dealing with your company from start to. Glad we used a local company. 😊
00:33 01 Feb 20
Having received a quote from elsewhere, I was SHARPE enough to check around and HOTWATER quoted 55% less (on a final invoice of $1,200 you can work out how high the original quote was!). Very impressed with the whole process and competitive price. Aaron was friendly, thorough and explained everything as he went along. Nitika also followed up the next day, leaving a very detailed message. You're never quite sure when you pick a company cold from the Google search, but these guys were great.
02:35 22 Jan 20
I’ve had 2 Hot water systems replaced by Mark. Natika was very quick with helpful communication on both occasions. Marks workmanship is professional and first class. Highly recommend these guys!!Tim
13:21 07 Jan 20
Highly RECOMMENDED. From the quotation to the installation. Perfect.Nice friendly Staff. Thank You
23:22 29 Dec 19
Thanks to the team for a great HWS installation. Bradley and Sam kept me informed all day and answered all my 'silly' questions.
00:19 06 Dec 19
NakitaWe are very happy with the job from my first call to you to the boys on sightGreat advice no fuss very polite – thank you tell the boss !!
Jak De Casto
07:49 19 Nov 19
Was so impressed by their friendliness and responsiveness. They went above and beyond.
21:33 15 Nov 19
RECOMMENDEDWe used GM Hotwater to install a Rinnai water heater, Natika in the office was very helpful and Aaron the technician who installed it was very polite and did a neat installation. We got three quotes and they offered the best value and included all the electrical work avoiding the need for us to arrange a separate electrician.
00:00 13 Nov 19
This is what all Service should be measured by/against, from initial call to install took about 36 hours, unit arrived 8:45 the next morning and the installers were here at 8:50, job done everything cleaned and old unit taken away, Well done guys. Fantastic.
01:19 22 Oct 19
Just wanted to thank the TEAM for their friendliness, professionalism and most importantly, a great job at replacing my old gas hot water system. All done with a minimum of fuss. Thanks to Natika, Mark and Tom.
00:51 11 Oct 19
Excellent,friendly service. Highly recommend.
09:04 12 Jun 19
Very happy with the service we got - the workmen arrived early and got stuck into it.
09:46 07 Jun 19
Nitika provided excellent customer service, we are very happy with the entire process and have saved on our electricity bill already. Very professional and highly recommended.
01:03 15 Mar 19
01:21 22 Feb 19
Made the call in the morning, said they would be able to do the job same day and told me the Hot Water service would arrive around noon via courier and the plumber would be there mid afternoon. Both events happened as stated and we had hot water that night. Plumber was friendly and helpful including manhandling the water tank down some awkward steps. Left site tidy as well (unusual for plumbers) Very happy with everything including the price which was much better than the competition.
02:35 24 Jan 19
07:15 17 Jan 19
These guy's are the best and I don't say that lightly, this was by far the the most stress free experience i have ever had, when it comes to plumbing anyway. In a mater of hrs they were onsite with a new heater the whole job was completed by the time I got home no fuss no mess fully installed and working hot water service, I was elated with the job the service and the price. I felt like I was there only customer and and nothing was too hard for them from running a new gas line and installing a power point and fuse, well done guy's you made my dayregards Les
01:36 15 Jan 19