SERVICES

Booked in a job and done within a week. Great service and the installation from Ken was top notch. Very happy and no more gas…..thankyou

Amazing professional service from Nat and her team with competitive pricing .I would highly recommend.

New Haier 330L heat pump installed at a good price to replace an old gas unit. It runs from our solar system and we have removed the gas connection at the meter, meaning we no longer need to pay for a gas service charge. The guys turned up on time, had it installed in a few hours and die a nice neat job, and although the unit itself looks a bit like a Dalek it sits behind a fence where nobody will see it.

This company i cannot thank enought, they were so honest and up front about everything. Very friendly staff and tradespeople very professional & friendly personnel. You saved us when we needed you the most cannot thank you guys enough 🙏

Great work! Got water tank with heat pump installed. Runs perfectly well 😄

I am very happy with my experience of using this company.From the start they were prompt, helpful and thorough.The work was done efficiently and expertly. All the staff and tradespeople were approachable and happy to answer any queries.

These guys provided top service and a great price for my replacement hot water system. I ordered late afternoon and the system was installed and working the next morning. Highly recommended

Installed a heat pump hot water system and removed my old gas tank system. Thorough, friendly and helpful. Great work 👍

Reached out to replace our water heater since the old one broke down. Right now definitely not the best time for a hot water heater break down under this chilly weather. These guys were prompt to reply, gave us quote with great transparency and patiently replying our enquiries. Superb communications! Quote was reasonably priced, they recommended the heater that’s suitable for my household usage, and the job was done efficiently and neatly. Really delighted with the new water heater and the staff professionalism. Can’t recommend enough to anyone who’s looking for professionals over water heater issues.

Very pleased with the hot water service, they did a great job replacing our pipes, they took less time than quoted and an overall top job, the young men were polite and friendly too. Highly recommend. Would not hesitate using them again. Thanks!

With much relief we replaced a 16 year old hot water tank just before it exploded! The lads from HOT WATER COM AU were very professional when installing. We're super pumped so far! (pump intended)

Great service, communication and value for money

Ken, Andrew and Ethan did a great job of removing the old solar hot water service and installing the new one, under difficult circumstances. Very quick and efficient. Thank you

Team were great to deal with. Online enquiry response was very prompt and work completed with no fuss. Would highly recommend them to anyone needing their services.

Suddenly no hot water in the morning! Fixed by mid afternoon with a new installation. Great comms, speedy service and a competitive quote. Thank you!

Decided to have our 18 year old Bosch 17e hot water heater replaced today with a Rinnai B20. Provided a competitive quotation, the complete experience and customer service has been excellent. The person attending (Ethan) provided fantastic service, and provided a quality installation, and excellent customer service. Can highly recommend this company.

Fantastic experience. Natika and the rest of the team were extremely responsive and supportive, helping us through the process of delayed rebates, even lending us a spare hot water unit due to rebate delays. It's really nice to know that this high level of customer service and support still exists in SA. Highly recommend. Thanks again team

Excellent job. They made sure I got all my discounts and rebates. Very happy. :)

From initial contact through to the prompt installation, the entire team were extremely friendly, helpful, and very efficient in ensuring the heat pump install went as smoothly as possible. From Sales to the final install, they all deserve their Five Star rating, and can highly recommend them for your hot water needs.

Professional job. On time and on budget.

This was a great company to deal with. They were really helpful from the quote and admin side, explaining HWS options clearly and providing detailed quotes for each, including any rebates. The tradies turned up on time, and despite the difficulty of getting my old solar HWS off the roof, did the job efficiently and with no complaints. They were very solutions focussed, polite, friendly and helpful at all times. I am very happy with my new 250L heat pump HWS. I was also very happy with the level of service provided which made it a stress free process. I am a happy customer and would highly recommend this company.

Very happy to recommend. Best price, great communication throughout process. Arrived on time completed install minimum fuss. No issues from choosing system to the final install and removal of old unit. No hesitation to use again

Good price, good communication. On time and hassle free install

Great communication, Great price to replace instantaneous gas hot water system. 2 young fella s that installed were very professional and courteous. Very clean install, cant fault them. Would recommend and use again

Arrived on time, were efficient and tidy. Made sure we knew how to maintain the HWS to ensure trouble free running.Very professional Staff from initial contact through to instillation. JL

Wow never seen a company with that many 5 star reviews after near 500 reviews. Prompt response to query, rapid scheduling. Coorperative collaboration and faultless installation and testing. I’d recommend them anytime !

Great price, low lead time, dead easy quoting, easy to pay, friendly efficient workman explained well while installing, happy with install and cleanup. It works. Could not be happier.

Excellent communication from the start of enquiry up to the quick and efficient service. Great delivery of service was clean and timely.

Quick and professional. Would recommend!

Can't fault them, communication, punctuality, price, quality of work...all great

I highly recommend this organisation. I bought a heat pump water heater to replace gas instant. The whole process took about maybe 2 weeks from first enquiry to installation - amazingly fast! They were very responsive to questions, I was given good advice about available systems (the one I originally wanted was not available), it was a competitive quote and they organised all the rebates so I didnt have to work it out for myself. Thanks very much for all your help.

Amazing service. I rang someone at 8 am and needed a new hot water system urgently and they came out that afternoon and completed the job to a very high level! Plus a very reasonable price. Highly recommended 👌

Wonderful company. Quick and efficient work and reasonable price. Highly recomme ded even by oldies who were at times a bit slow to respond to emails!

Very efficient communication and timely installation. Honest and professional.

Very competitive pricing and did a great job for replacement hot water system, including powerpoint and repairing a seperate leak 🔥

Recently had a new hot water service installed . Great job , non intrusive , on time , very happy with the service.

Very happy with our new hot water system. It was installed on time, was completed professionally and was a great price. Can’t ask for much more than that!

Ethan arrived early, and was quick to get stuck into fixing our hot water service. It was a no fuss experience, and he was very courteous.

Smooth and easy process, good info and communication, fair price.

I am pretty happy with the service of HOT WATER COM AU. From quoting to installation, easy, professional and quick for each step. They don’t charge for quoting and be honest with government rebate that has exhausted at the end of year. Comparing to the other company that I also contacted which charge for quoting and hide the fact that two rebates are available but one exhausted. Change from gas to heat pump water system is much easier than I thought when I chose HOT WATER COM AU to do it for me and price is pretty good as well. Highly recommended!

Good job

We were very impressed by the prompt service and very professional installation of our new hot water system. Highly recommend this company.

Excellent. They were efficient from start to finish and sorted problems without any bother. Highly recommend this team.

Super fast and helpful response to initial enquiry. Chatted through the various options and gave useful info to help with our decision. Installation was very neat and efficient. Would happily recommend!

Excellent service. Polite, punctual and happy to answer any questions. Installation was quick and efficient. Highly recommend

Outstanding process from beginning to end. Plenty of choice for my new system. Easy online selection and booking. The new heat pump was installed on time with the minimum of fuss. Great service.

Very good service. Booking the quote was very easy. The installation team was great - on time, polite, helpful and did a very good job. Happy to recommend these guys.

Recently had a Haier 330L heat pump water heater installed. Guys did a great job, quick easy and friendly service. Unit works great, plenty of hot water

Very pleased with the service and professionalism. Would definitely recommend hot water .com

Ethan provided exceptional service and installed our water heater in a very professional manner. It's not very often these days you can say this, but I commend the company for employing such people. The price and quality was very competitive. Well done.