ABOUT US
We only do hot water.But mate, we do it well.



The Hotwater.com.au team has over 20 years’ experience helping Adelaide homeowners. We’re not the type of company that tries to do it all. Instead, we focus in on providing premium hot water system sales, servicing and installations.
Hot water work is all we do, and because of this, we do it really well.
So, why choose us over other Adelaide hot water companies? Our customer service.
Yes, we offer emergency services, FIXED-price quotes, top-tier electric, gas, solar and heat pump brands, special offers, and access to rebates.
The hot water units in our range are carefully curated for their environmental characteristics (and their eligibility for the highest number of rebates to help offset your installation and running costs). But we think these qualities are non-negotiables.
To us, our edge is how we treat our customers.
You’ll never have to wait for a Hotwater.com.au Adelaide technician, or stand there scratching your head, wondering what we’re doing. We’ll leave your house clean and tidy, with you feeling like ‘ahhhhh, it’s sorted out.’
We’re honest, trustworthy, reliable, local, and a breeze to work with. Tell us your budget and we’ll, happily, provide options and advice to suit. It’s important to us that you feel in control because we understand many of our customers have been put through the ringer by some tradies.
SO, WHO ARE WE?
We’re the tradies who post pictures with our dogs and help the community in times of need. Yes, we’re experts at what we do, but we’re just a group of South Australians who love providing a great service to make life easier for families, just like ours!
Contact us now on 1300 153 025 or request a quote online and one of our friendly sales team will be in touch!
WHAT OUR CUSTOMERS SAY
Now we have heaps of hot water and our electricity is only $0.06 cents KWh as we have solar panels and a battery.
Congrats!
Daryl
Email contact was quick and thorough
Attending crew were very polite, punctual and so tidy. Job was completed quickly and hot water that night...
After being messed around by our failed hot water system company, I turned to Hotwater.com.au, they were a pleasure to do business with and made sure the new install was working and provided some handy hints. Every interaction was easy and smooth... highly recommend
They are always ready to help even when we had an initial issue with the Hot water heater.
This was definitely NOT their fault but they helped us solve the issue anyway.
Their communication and replies to questions are superb .
Any business is happy to take your money but the quality of the business is what they do when there is an issue and this is the gold standard for customer service.
This business passes that test with flying colours and I could not recommend them more highly.
Emphatically recommend.
From the very start of my enquiry, with Natika, who not only answered questions about Thermann x Split Heat Pump unit, but supplied additional info as well, right through to the installation, which was carried out smoothly, was excellent.
The unit has been installed now for over a week and has proved to be great, using solar power to heat our water supply. Can’t recommend the unit more and also the work carried out by Hotwater.com. Thanks a heap guys.
As I was at work and had no time to sort this out I decided to proceed. Thankfully, it was close of business and installation was to be done the following day.
When I went home, I searched online and came across these guys in a facebook ad. Called them early in the morning, spoke to Nitika and could not believe the quote of $1,295.00 supplied and installed SAME DAY, EXACT SAME RINNAI B20 MODEL! Absolutely no dramas, no call out fees, nothing! These guys saved me $500.00. I wish all plumbers were like this open and upfront quotes, no bull shit. Unluckily for me, Purity plumbing and Gas proceeded to charge me $165.00 for call out and quote. Thanks to these guys, I still saved $335.00 🙏🙌❤️
Replaced our old solar hotwater service with a reclaim heat pump. What can I say but Wow!!
The service from the start was brilliant and the heat pump beats the solar hot water system hands down. No more boosting on cloudy days at night as the Solar panels on a cloudy/rainy day produce more than enough energy to keep the water hot. My power bill has gone down.
Again a big thank you to the team at Hotwater.com.au
These guys are fast and do everything, electrical, plumbing etc.
Highly recommend.
The lads did an amazing job working efficiently and thoroughly
Patrick and Sam did an absolutely fantastic job replacing my old hot water system with a brand-new one. From start to finish, they were professional, efficient, and incredibly knowledgeable. They arrived on time, explained everything clearly, and worked diligently to ensure the installation was done to the highest standard.
Not only did they complete the job quickly, but they also left everything clean and tidy, which I really appreciated. Their friendly attitude and attention to detail made the whole process smooth and stress-free.
If you’re looking for reliable and skilled professionals, I highly recommend Patrick and Sam. Thanks again for the excellent work!
Cheers, Greg
Colin Mason
Absolutely will use again, and highly recommend for all.
Efficient, extremely tidy, courteous - and explained the operation of the new Water Heater clearly and in fine detail. We are very pleased.
They were professional throughout the whole process.
Very very competitive on price (half of our local plumber), quote to install was very fast, and quality job on install.
We would definitely recommend their services.
Excellent, highly recommended.