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Sprung a leak? Or just due for a scheduled service?

SERVICING
& REPAIRS

Available for same day install*

Speak to the experts

Our team of qualified and licensed plumbers can provide service, repair or replacement on all electric, gas, solar or heat pump hot water systems.

Need a replacement?

If you require a new system, we will give you the cost of the call out discounted off your quote!^

Hot water heater service & repairs, that are always fair.

Available for same day install*
Call us in the morning, have a new system that afternoon. What more could you want from your plumber?

Speak to technicians
You won’t talk to a call centre, no siree! When you call, you’ll get straight through to our electric, gas, solar and heat pump experts. No handballing.

The call-out fee is on us!
If you require a new hot water system, we’ll deduct the cost of half the service charge from your invoice.

Lukewarm water isn’t far off an emergency. It’s 6.30am and the only thing that gets you up is that comforting ‘blanket’ of hot water.

You might notice the water coming out a strange colour or the system sounding louder. Maybe your water bill has edged slightly up or skyrocketed in the past quarter. It might just be time for the next check-up to maximise the lifespan of your system.

Our hot water Adelaide technicians can help you no matter what your situation is. The services we provide include:

Five-year service and clean
General repairs
Element, thermostat and anode replacement
Leaking cylinders
Faulty valves
Pilot relights
Tripping safety switch
Fluctuating temperatures
Rust coloured water
Gas and water leak investigation.

If something’s off with your hot water heater and you’re unsure whether to invest in another service or upgrade it, our technicians are happy to advise you. Because we take a three-pronged approach to hot water (service, repairs and installations), you can be sure we’re objective.

We prioritise services and repairs, just like emergency callouts. You won’t have to take off work and wait all day for us to arrive. Contact us now on 1300 153 025 or request a quote and we’ll get back to you.

Our services include;

General 5-year service & cleans
Repairs and replacement parts
Element replacement
Thermostat replacement
Leaking cylinders
Leaking or faulty valves (pressure limiting, isolation, expansion control, pressure temperature relief, tempering, etc)
Pilot relights
Fluctuating temperature
Tripping safety switch
Gas & water leak investigation
Rust coloured water
Anode replacement
And more….

Excellent

Based on 519 reviews

8 hours ago

Great job at a great price. Very happy with the hot water upgrade which was completed promptly by polite and professional trades people.

Henrietta van Rooyen

1 day ago

Great company to work with, excellent service, seamless installation, good value, highly recommend.

Steph Teh

2 days ago

100% would recommend. Super happy with my heat pump install. Super clean and the team were very efficient, friendly and professional through the whole process. They organised and helped figure out all the rebates too. Huge thanks to the team at hot water!

Mile Fedoric

6 days ago

They were very friendly and professional with their work. I was very happy with their service. I would highly recommend this company for future customers.

Paul Wilkins

6 days ago

We were delighted with the prompt and professional support displayed by Mark and his team. He provided an honest assessment of our requirements and the installation of our Haier Heat Pump was faultless which is more than could be said of the gas system it replaced

Harry Joyce

2 weeks ago

Good sales guidance, and then a very proficient installation team quickly and thoroughly did their work.

Mike Wilson

4 weeks ago

Completely professional crew that installed our new iStore water heater, gave the overview we needed to get oriented to the owner's manual. They were able to find ways to make a difficult location work safely when other companies couldn't.

Response from the owner:Thank you for sharing your positive experience with us Mike. We're so glad we could help and will be happy to assist if you are in need of a system in the future :)

Brent Jensen-schmidt

4 weeks ago

Very impressed with Mark and his team who replaced our hot water heater with a heat pump system. They were professional, efficient and friendly, and the after-sales service exceptional. Highly recommend this company for any hot water needs.

M fitzy

1 month ago

Booked in a job and done within a week. Great service and the installation from Ken was top notch. Very happy and no more gas…..thankyou

Hannah Shaw

1 month ago

Priscila Sanchez

1 month ago

Craig Oliver

2 months ago

New Haier 330L heat pump installed at a good price to replace an old gas unit. It runs from our solar system and we have removed the gas connection at the meter, meaning we no longer need to pay for a gas service charge. The guys turned up on time, had it installed in a few hours and die a nice neat job, and although the unit itself looks a bit like a Dalek it sits behind a fence where nobody will see it.

Response from the owner:Thanks so much for taking the time to share your experience, Craig. We're glad the installation went smoothly and that you're already seeing the benefits of switching from gas to a heat pump. We hope you enjoy the savings for years to come!

salt spork

2 months ago

Response from the owner:Thank you for taking the time to leave a review. Have a lovely weekend!

Sean Simpson

2 months ago

This company i cannot thank enought, they were so honest and up front about everything. Very friendly staff and tradespeople very professional & friendly personnel. You saved us when we needed you the most cannot thank you guys enough 🙏

Response from the owner:We truly appreciate your kind words, Sean. Helping customers through stressful situations is what we're here for, and we're delighted our team could provide the support and service you deserved. Thanks again!

Hugo Albrecht

3 months ago

Great work! Got water tank with heat pump installed. Runs perfectly well 😄

Response from the owner:Hi Hugo, thanks so much for the great review! We're glad your new heat pump system is running perfectly, and we appreciate you choosing us.

Annie Burns

3 months ago

I am very happy with my experience of using this company.From the start they were prompt, helpful and thorough.The work was done efficiently and expertly. All the staff and tradespeople were approachable and happy to answer any queries.

Response from the owner:We really appreciate your thoughtful feedback, Annie. It's wonderful to know our office staff and installers made the experience easy and informative from start to finish. We'll be sure to pass this on to our team :)

David Franklin

3 months ago

These guys provided top service and a great price for my replacement hot water system. I ordered late afternoon and the system was installed and working the next morning. Highly recommended

Response from the owner:Hi David, we really appreciate your recommendation! It's great to hear you were happy with both the price and the fast turnaround. Thanks for trusting us with your hot water replacement.

Niall Fay

3 months ago

Installed a heat pump hot water system and removed my old gas tank system. Thorough, friendly and helpful. Great work 👍

Response from the owner:Thank you for the great feedback Niall! We're glad our team could provide a thorough installation and make the experience an easy one. We hope you enjoy the benefits of your new system.

Isabel W

3 months ago

Reached out to replace our water heater since the old one broke down. Right now definitely not the best time for a hot water heater break down under this chilly weather. These guys were prompt to reply, gave us quote with great transparency and patiently replying our enquiries. Superb communications! Quote was reasonably priced, they recommended the heater that’s suitable for my household usage, and the job was done efficiently and neatly. Really delighted with the new water heater and the staff professionalism. Can’t recommend enough to anyone who’s looking for professionals over water heater issues.

Response from the owner:Thank you so much for your detailed review! We know losing hot water during cold weather is never ideal, so we're glad we could get everything sorted quickly and make the process as smooth as possible. We really appreciate your recommendation.

Connie

3 months ago

Very pleased with the hot water service, they did a great job replacing our pipes, they took less time than quoted and an overall top job, the young men were polite and friendly too. Highly recommend. Would not hesitate using them again. Thanks!

Response from the owner:Thanks so much for your kind words! We're delighted you were happy with both the workmanship and the service, and it means a lot to know you'd choose us again in the future.

Seb Freeman

3 months ago

With much relief we replaced a 16 year old hot water tank just before it exploded! The lads from HOT WATER COM AU were very professional when installing. We're super pumped so far! (pump intended)

Response from the owner:We really appreciate your review! Replacing an ageing system before it fails is always a good feeling, and we're so pleased our team could help. Thanks again for choosing us :)

Simon Michie

4 months ago

Great service, communication and value for money

Response from the owner:Thanks so much for taking the time to leave a review, Simon. It’s fantastic to hear you had a positive experience with our team from start to finish.

David Youers

4 months ago

Ken, Andrew and Ethan did a great job of removing the old solar hot water service and installing the new one, under difficult circumstances. Very quick and efficient. Thank you

Response from the owner:Hi David, thank you for taking the time to leave such a lovely review. We'll make sure to pass on your feedback to the boys, and hope you have a lovely rest of your week!

Graham Fordham

4 months ago

Team were great to deal with. Online enquiry response was very prompt and work completed with no fuss. Would highly recommend them to anyone needing their services.

Response from the owner:Thanks Graham! We always appreciate our customers taking the time to leave a review, and are grateful for your recommendation. All the best!

peter shea

4 months ago

Suddenly no hot water in the morning! Fixed by mid afternoon with a new installation. Great comms, speedy service and a competitive quote. Thank you!

Response from the owner:Thank you for the great review! We know losing hot water unexpectedly can be stressful, so we’re glad we could get a new system installed quickly for you. All the best Peter :)

*Adelaide metropolitan and close surrounding areas only, pending trade availability.

Callout fee (valued at $180^) includes 30 minutes onsite. $35 every 15 minutes additional required onsite. Does not include parts – this can be quoted onsite if required.