& REPAIRS
Available for same day install*
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Contact us before midday for a same day install and get back into hot water today!*
Need a replacement?
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If you require a new system, we will give you the cost of the call out discounted off your quote!^
Hot water heater service & repairs, that are always fair.
Available for same day install*
Call us in the morning, have a new system that afternoon. What more could you want from your plumber?
Speak to technicians
You won’t talk to a call centre, no siree! When you call, you’ll get straight through to our electric, gas, solar and heat pump experts. No handballing.
The call-out fee is on us!
If you require a new hot water system, we’ll deduct the cost of half the service charge from your invoice.
Lukewarm water isn’t far off an emergency. It’s 6.30am and the only thing that gets you up is that comforting ‘blanket’ of hot water.
You might notice the water coming out a strange colour or the system sounding louder. Maybe your water bill has edged slightly up or skyrocketed in the past quarter. It might just be time for the next check-up to maximise the lifespan of your system.
Our hot water Adelaide technicians can help you no matter what your situation is. The services we provide include:
- Five-year service and clean
- General repairs
- Element, thermostat and anode replacement
- Leaking cylinders
- Faulty valves
- Pilot relights
- Tripping safety switch
- Fluctuating temperatures
- Rust coloured water
- Gas and water leak investigation.
If something’s off with your hot water heater and you’re unsure whether to invest in another service or upgrade it, our technicians are happy to advise you. Because we take a three-pronged approach to hot water (service, repairs and installations), you can be sure we’re objective.
We prioritise services and repairs, just like emergency callouts. You won’t have to take off work and wait all day for us to arrive. Contact us now on 1300 153 025 or request a quote and we’ll get back to you.
Our services include;
- General 5-year service & cleans
- Repairs and replacement parts
- Element replacement
- Thermostat replacement
- Leaking cylinders
- Leaking or faulty valves (pressure limiting, isolation, expansion control, pressure temperature relief, tempering, etc)
- Pilot relights
- Fluctuating temperature
- Tripping safety switch
- Gas & water leak investigation
- Rust coloured water
- Anode replacement
- And more….
Some of our Trusted Brands
LATEST REVIEWS
Very happy we chose Hotwater.com.au to install our hot water unit. Professional, honest and friendly team doing a great job. Special thanks to Mark, the gas fitter plumber .
Response from the owner:Thank you Anna for your lovely review, that's wonderful to hear! 😊 Have a great rest of the week!
Thank you to the team at Hotwater.com.au
Replaced our old solar hotwater service with a reclaim heat pump. What can I say but Wow!!
The service from the start was brilliant and the heat pump beats the solar hot water system hands down. No more boosting on cloudy days at night as the Solar panels on a cloudy/rainy day produce more than enough energy to keep the water hot. My power bill has gone down.
Again a big thank you to the team at Hotwater.com.au
Replaced our old solar hotwater service with a reclaim heat pump. What can I say but Wow!!
The service from the start was brilliant and the heat pump beats the solar hot water system hands down. No more boosting on cloudy days at night as the Solar panels on a cloudy/rainy day produce more than enough energy to keep the water hot. My power bill has gone down.
Again a big thank you to the team at Hotwater.com.au
Response from the owner:Thank you so much Paul , amazing to hear 😊 we really appreciate you leaving us such a lovely review. Have a wonderful rest of the week
Unbelievable fast service. From gas Hot water tank to heat pump electric hot water within 6 hours of my phone call.
These guys are fast and do everything, electrical, plumbing etc.
Highly recommend.
These guys are fast and do everything, electrical, plumbing etc.
Highly recommend.
Response from the owner:Thank you Brad for the glowing review, it was our pleasure! 😊 we hope you have a lovely long weekend!
Very happy with the installation of my solar hot water system
The lads did an amazing job working efficiently and thoroughly
The lads did an amazing job working efficiently and thoroughly
Response from the owner:Thank you so much Rebecca for leaving us a glowing review, we really appreciate it 😊 have a great rest of the week!
Fast and friendly service. No mucking around. Quick and easy to deal with.
Response from the owner:Thank you so much, it was our pleasure to help! 😊
Thank you Patrick & Sam.
Patrick and Sam did an absolutely fantastic job replacing my old hot water system with a brand-new one. From start to finish, they were professional, efficient, and incredibly knowledgeable. They arrived on time, explained everything clearly, and worked diligently to ensure the installation was done to the highest standard.
Not only did they complete the job quickly, but they also left everything clean and tidy, which I really appreciated. Their friendly attitude and attention to detail made the whole process smooth and stress-free.
If you’re looking for reliable and skilled professionals, I highly recommend Patrick and Sam. Thanks again for the excellent work!
Cheers, Greg
Patrick and Sam did an absolutely fantastic job replacing my old hot water system with a brand-new one. From start to finish, they were professional, efficient, and incredibly knowledgeable. They arrived on time, explained everything clearly, and worked diligently to ensure the installation was done to the highest standard.
Not only did they complete the job quickly, but they also left everything clean and tidy, which I really appreciated. Their friendly attitude and attention to detail made the whole process smooth and stress-free.
If you’re looking for reliable and skilled professionals, I highly recommend Patrick and Sam. Thanks again for the excellent work!
Cheers, Greg
Response from the owner:Thank you so much for your wonderful feedback! We’re thrilled to hear and it’s great to know that they made the process smooth and stress-free. I’ll be sure to pass along your kind words to them.
Your recommendation means a lot to us, and we really appreciate you taking the time to share! 😊
GMH Hotwater were very prompt and efficient in replacing our old gas hot water heater with a new heat pump. The installers did a great job.
Response from the owner:Thank you so much Peter, that's wonderful to hear! I'll be sure to pass this onto the team. Have a great rest of the week 😊
Just had the easiest and most efficient HWS changeover. Cold shower one day and hot shower the next. And with good advice to suit my situation with the relative rebates. Installation gang were also friendly and professional.
Response from the owner:Thank you so much Lee, that's wonderful to hear! I'll be sure to let the team know, they'll be thrilled 😊
Good price, great service. Got an Aquatech Rapid 6X installed. It was required urgently and the trades who came were considerate , polite and efficient...great lads.
Response from the owner:Thank you for your kind review! We’re so glad to hear that you’re happy with our service. If you ever need anything in the future, don’t hesitate to reach out!
We have had a heat pump water heater installed today. The quote (initial recommendation via Solar Quotes website) was provided promptly, as well as further answers to questions, including options and prices. The installation was done professionally, thanks to Cory and Braeden, and the unit is working fine. No reservations in dealing with Hotwater.com.au at all.
Response from the owner:Hi Roger, we truly appreciate your five-star review! We'll pass on your kind words to Corey and Braeden :)
Great service and good price. I couldn't fault the team from start to finish. Very minor issue with a small scratch on the timer cover - which the manufacturer or supplier should really have rectified. Hence why 1 less star.
Response from the owner:Thank you for your kind words! We truly appreciate your understanding regarding the scratch on the timer cover, and I've passed on this feedback along to the manufacturer to help improve quality control. Have a wonderful week!
Rapid response to replace my faulty instant gas hot water heater. Friendly and trustworthy staff. Very pleased with service.
Response from the owner:We appreciate your support and are thrilled to know you’re happy with your hot water system! Have a lovely rest of your week
Update to my previous review .. GREAT AFTER SALES SUPPORT from Sam and the company for the installation that I had done .... Initially I had a problem with freeze issues on a rinnai solar heater panel. It failed on a friday and this company was very supportive and able to replace defective units under warranty by the following tuesday. Awesome support and customer detail. Thank you .. up here in littlehampton during winter not having access to a hot shower is like medieval torture .... HOT WATER BLISS AGAIN :)
Response from the owner:Hi Adam, we're so glad we could help out and really appreciate you taking the time to leave a review
Excellent service. Right from the initial online enquiry, which prompted an immediate phone response, the consultant listened to our needs and a new system was installed the next day, super quick and very professional throughout. Highly recommend.
Colin Mason
Colin Mason
Response from the owner:Thanks for your amazing review! It was a pleasure helping you with your hot water system. If you ever need us again, we’re just a call away!
Fast quote, fair price, excellent value and they happily answered my sometimes annoying questions. Everything was included in the quote, and the workmanship was outstanding. They even came in under the quote as the remote couldn't be installed.
Absolutely will use again, and highly recommend for all.
Absolutely will use again, and highly recommend for all.
Response from the owner:Thank you for the wonderful review! We truly appreciate your kind words and are so glad we could help. Enjoy your hot water!
Recently installed Rinnai infinity 16 gas continuous system from HOTWATER.com.au, got the competitive quote within few hours and done the quality job very quick whole process was pretty fast. Thanking to trustworthy company and all team, definitely highly recommend this company and their services.
Response from the owner:Hi Dinesh, thank you for taking the time to leave such a positive review! We’re so happy you’re satisfied with our service and look forward to helping you again.
Response from the owner:Thanks for taking the time to leave a review Khoa, have a great week! :)
This company is the best, most caring plumbing company that we have ever done business with. They are punctual, top tradespeople and they do a brilliant job, the company couldn't do enough for us this all starts with there office staff. We definitely recommend them re there exceptional high quality workmanship. Thankyou "hot water.com.au" Bob Tuddenham
Response from the owner:WOW thank you so much for your kind words! We truly appreciate you taking the time to leave us such a glowing review, and I'll be sure to pass this onto the whole team. If you ever need anything in the future, please don't hesitate to reach out. Thank you again Bob and Sue, it was our pleasure 🥰
Great service very professional company to deal with, excellent heat pump, will recommend to anyone
Response from the owner:Thank you so much Roy 😊 that's wonderful to hear! Have an awesome week
Hotwater.com.au installed an iStore 270 Litre hot water heater today. The water heater installers and the electrician were superb.
Efficient, extremely tidy, courteous - and explained the operation of the new Water Heater clearly and in fine detail. We are very pleased.
Efficient, extremely tidy, courteous - and explained the operation of the new Water Heater clearly and in fine detail. We are very pleased.
Response from the owner:Thank you for the wonderful review! It was our absolute pleasure 😊
My off-grid property in the Adelaide Hills recently installed the IStore 270L Heat Pump hot water system installed by Hotwater.com.au.
They were professional throughout the whole process.
Very very competitive on price (half of our local plumber), quote to install was very fast, and quality job on install.
We would definitely recommend their services.
They were professional throughout the whole process.
Very very competitive on price (half of our local plumber), quote to install was very fast, and quality job on install.
We would definitely recommend their services.
Response from the owner:Thank you so much for the glowing review! We’re thrilled to hear and I'll be sure to pass this onto the team 😊
There service was prompt and honest in pricing.
Excellent, highly recommended.
Excellent, highly recommended.
Response from the owner:Thank you so much, that's wonderful to hear! 😊 we hope you have a lovely rest of the week
Professional, quick and efficient very satisfied
Response from the owner:Thank you for taking the time to leave us such a lovely review, it's much appreciated 😊
Fantastic Team, great service, super trades, on time and always ready to assist.
Response from the owner:Thank you so much Garth for leaving us a review! 😊 It means a lot to the team. We hope you have a wonderful rest of the week.
Excellent service at a competitive price. Can recommend and would use them again.
Response from the owner:Thank you so much Robert! 😊 have a great week (and stay cool!)
great team to deal with and there were no hidden costs 👍 👍
Response from the owner:Thank you Bob for leaving us a review! Have a wonderful rest of the week 😊
Needed to replace a leaking hot water service. Got several quotes for heat-pump units. Got best quote quickly from Hotwater.com.au. Had a new unit within 24 hours. Quick response, competitive quote and excellent work.
Response from the owner:Thank you so much Greg for the review, wonderful to hear! We hope you have a wonderful week 😊
Great to do business with, good accurate info over the phone, very quick install service and no hidden suprise costs at the end.
Response from the owner:Thanks Seumas, we really appreciate you leaving us a review, and glad we could help. Have an incredible rest of the week 😊
Had my IStore 270L Heat Pump hot water system installed by Hotwater.com.au recently. They were great throughout the whole process. Very competitive on price, quote to install was very fast, and quality job on install. Definitely recommend their services.
Response from the owner:That's great to hear thank you Glen, so glad we were able to assist 😊 thank you for for leaving us a review! We really appreciate it
Very knowledgeable, efficient, turned up on the right day and price was great. Very happy to recommend.
Response from the owner:Thank you Tony, that's great to hear! 😊 thank you so much for leaving us such a glowing review. Have a wonderful week
Response from the owner:Thank you Richard for leaving us a rating, it's much appreciated 😊
We recently had the Aquatech heat pump
Installed at our hourse. Transparent pricing, easy to deal with, guided us through all the options and government rebates available. Highly recommend!
Thanks for your help :)
Installed at our hourse. Transparent pricing, easy to deal with, guided us through all the options and government rebates available. Highly recommend!
Thanks for your help :)
Response from the owner:Thank you so much Matthew, that's wonderful to hear and it was a pleasure to help. Have a lovely rest of the week 😊
Five stars! I would give more if I could. What could have been a disaster turned out to be a really positive experience. The guys who came to check and replace the water heater were friendly, thoughtful, polite, and went out of their way. Everything was done so quickly efficiently and with a genuine sense of service. Thanks so much.
Response from the owner:Thank you so much Rachel, that's so wonderful to hear 🥰 I'll be sure to pass this onto the team, they'll be thrilled! We hope you have an incredible rest of the week
Top quality service…the staff were friendly, efficient and patient…work was done professionally, in good time and reasonable cost. I can highly recommend hot water co
Response from the owner:Thank you so much David, you're too kind. We appreciate you taking the time to leave us such a lovely review. Have a wonderful weekend 😊
A very good experience. Certainly helped us navigate the newness of heat pump technology and its application to urban dwellings. Well organised, knowledgeable, and clean and tidy work. Would recommend to all
Response from the owner:Thank you so much Karen, that's amazing to hear! We really appreciate you leaving us a review, we hope you have an excellent rest of the week 😊
Installation performed very quickly and professionally. Very happy with the quality of work and final finish.
Response from the owner:Thank you Graham, that's wonderful to hear! We appreciate you taking the time to leave us a review, have a great week ahead 😊
Fantastic service. Natika was helpful and quick to respond. Installers were efficient and very professional. Great customer service both in the office and by installers. Highly recommend going through Hotwater.com.au.
Response from the owner:Hi Shannon, thank you for the kind review and we'll be sure to pass this on to the whole team. Have a great week :)
Happy with the whole process from start to finish.
Response from the owner:Thank you for the lovely review Rick, and excellent to hear you are happy with the new system. All the best!
I am extremely happy with my new hot water service. What a top team of people! Helped with the rebates and any queries I had. Very prompt and reliable. Thanks Hot Water.com.au
Response from the owner:Hi Deb, thanks for taking the time to leave a review and we're so glad you're happy with the service! :)
Really easy process from initial contact through to installation and rebates. Good advice and happy with the Aquatech heat pump so far.
Response from the owner:That's wonderful to hear! Thank you so much for the review 😊 have a great week!
We had been planning to convert our home to fully electric, when our gas HW system gave up and made the decision an urgent one. Natika was amazing, explaining how the rebates worked and offered us a payment option that suited us. We now have a beautiful new heat pump hot water system, have ditched gas for good and a sleek induction hot plate to replace the gas stove. Thank you 😊.
Response from the owner:You're too kind Jacqui, it was my absolute pleasure! 😊 have a lovely weekend
From the quote to the installing everything went smoothly. I Store has been working great. A nice team to install and Natika was very helpful on the phone. Answered all my questions and helped me register for the warranty. Highly recommend.
Response from the owner:Thank you so much Dianne, that's fantastic to hear and I'm so glad I could help 😊 have a wonderful rest of the week
Fast service and better deals
Response from the owner:Thank you very much for leaving us a review, it's much appreciated 😊
Quoted $600 under the nearest competitor, prompt and professional tradesman finished the job , couldn't recommend them enough. Best in the business 👍
Response from the owner:Thank you so much Al, it was our absolute pleasure! Have a lovely weekend and thank you again for leaving such a great review.
One needs to do your homework properly to get the best value for money. We have done that. The best company to supply the product, do ALL the rebates admin, installation of our iStore heat pump including the plumbing as well as electrical work AND removing the old heater… all this in a few hours. That company is Hotwater.com.au. Real professionals in Adelaide. Don’t look further.
It’s now two weeks later and every bath and shower is perfect. Thank you Hotwater.com.au.
It’s now two weeks later and every bath and shower is perfect. Thank you Hotwater.com.au.
Response from the owner:Thank you so much Barry for your kind words and incredible review! I'll be sure to pass this onto the team 😊 it's been a pleasure to help.
A pleasant experience.
From my initial phone enquiry
Having someone out to check my quote. Two days later, all installed perfect.
Just like they said,
no hidden extra's
Tradespeople were punctual.
Thank you very much
Hot Water .com
From my initial phone enquiry
Having someone out to check my quote. Two days later, all installed perfect.
Just like they said,
no hidden extra's
Tradespeople were punctual.
Thank you very much
Hot Water .com
Response from the owner:Thank you Geoff, that's wonderful 😊 Appreciate you taking the time to leave us a review. It's been a pleasure
I highly recommend this company. The reason are: (1) they install my heat pump water heater in a short time and they did well; (2) The communication are fantastic, you can message them anytime and they quickly response; and (3) they are friendly.
Response from the owner:Thank you so much for leaving us such a great review. We really appreciate it 😊 have a great weekend
Another five star review! The service from start to finish was amazing. Had a temporary unit installed to get us through the weekend when our old unit died and then the nicest crew turned up promptly on Monday to install the new iSolar unit. Very neat and tidy job, everything fully explained - couldn’t ask for a better experience.
Response from the owner:That's wonderful to hear! Thank you so much, I'll be sure to pass on your kind words to the team 😊 have a lovely rest of the week
The hotwater team arrived at the agreed time. The workmanship was high quality and they explained the functions of the unit. The communication from the office staff was excellent and they negotiated the government rebates for a great price.
Response from the owner:Thank you Vicki for your lovely review 😊 I hope you have a wonderful rest of the week!
*Adelaide metropolitan and close surrounding areas only, pending trade availability.
Callout fee (valued at $180^) includes 30 minutes onsite. $35 every 15 minutes additional required onsite. Does not include parts – this can be quoted onsite if required.