TESTIMONIALS AND REVIEWS
We take a lot of pride in our work here at Hotwater.com.au, and if you don’t believe us just take a look at what over 350 happy customers have said about our service.
Response from the owner: Thank you Richard for leaving us a rating, it's much appreciated 😊
We recently had the Aquatech heat pumpInstalled at our hourse. Transparent pricing, easy to deal with, guided us through all the options and government rebates available. Highly recommend!Thanks for your help :)
Response from the owner: Thank you so much Matthew, that's wonderful to hear and it was a pleasure to help. Have a lovely rest of the week 😊
Five stars! I would give more if I could. What could have been a disaster turned out to be a really positive experience. The guys who came to check and replace the water heater were friendly, thoughtful, polite, and went out of their way. Everything was done so quickly efficiently and with a genuine sense of service. Thanks so much.
Response from the owner: Thank you so much Rachel, that's so wonderful to hear 🥰 I'll be sure to pass this onto the team, they'll be thrilled! We hope you have an incredible rest of the week
Top quality service…the staff were friendly, efficient and patient…work was done professionally, in good time and reasonable cost. I can highly recommend hot water co
Response from the owner: Thank you so much David, you're too kind. We appreciate you taking the time to leave us such a lovely review. Have a wonderful weekend 😊
A very good experience. Certainly helped us navigate the newness of heat pump technology and its application to urban dwellings. Well organised, knowledgeable, and clean and tidy work. Would recommend to all
Response from the owner: Thank you so much Karen, that's amazing to hear! We really appreciate you leaving us a review, we hope you have an excellent rest of the week 😊
Installation performed very quickly and professionally. Very happy with the quality of work and final finish.
Response from the owner: Thank you Graham, that's wonderful to hear! We appreciate you taking the time to leave us a review, have a great week ahead 😊
Fantastic service. Natika was helpful and quick to respond. Installers were efficient and very professional. Great customer service both in the office and by installers. Highly recommend going through Hotwater.com.au.
Response from the owner: Hi Shannon, thank you for the kind review and we'll be sure to pass this on to the whole team. Have a great week :)
Happy with the whole process from start to finish.
Response from the owner: Thank you for the lovely review Rick, and excellent to hear you are happy with the new system. All the best!
I am extremely happy with my new hot water service. What a top team of people! Helped with the rebates and any queries I had. Very prompt and reliable. Thanks Hot Water.com.au
Response from the owner: Hi Deb, thanks for taking the time to leave a review and we're so glad you're happy with the service! :)
Really easy process from initial contact through to installation and rebates. Good advice and happy with the Aquatech heat pump so far.
Response from the owner: That's wonderful to hear! Thank you so much for the review 😊 have a great week!
We had been planning to convert our home to fully electric, when our gas HW system gave up and made the decision an urgent one. Natika was amazing, explaining how the rebates worked and offered us a payment option that suited us. We now have a beautiful new heat pump hot water system, have ditched gas for good and a sleek induction hot plate to replace the gas stove. Thank you 😊.
Response from the owner: You're too kind Jacqui, it was my absolute pleasure! 😊 have a lovely weekend
From the quote to the installing everything went smoothly. I Store has been working great. A nice team to install and Natika was very helpful on the phone. Answered all my questions and helped me register for the warranty. Highly recommend.
Response from the owner: Thank you so much Dianne, that's fantastic to hear and I'm so glad I could help 😊 have a wonderful rest of the week
Fast service and better deals
Response from the owner: Thank you very much for leaving us a review, it's much appreciated 😊
Quoted $600 under the nearest competitor, prompt and professional tradesman finished the job , couldn't recommend them enough. Best in the business 👍
Response from the owner: Thank you so much Al, it was our absolute pleasure! Have a lovely weekend and thank you again for leaving such a great review.
One needs to do your homework properly to get the best value for money. We have done that. The best company to supply the product, do ALL the rebates admin, installation of our iStore heat pump including the plumbing as well as electrical work AND removing the old heater… all this in a few hours. That company is Hotwater.com.au. Real professionals in Adelaide. Don’t look further.It’s now two weeks later and every bath and shower is perfect. Thank you Hotwater.com.au.
Response from the owner: Thank you so much Barry for your kind words and incredible review! I'll be sure to pass this onto the team 😊 it's been a pleasure to help.
A pleasant experience.From my initial phone enquiryHaving someone out to check my quote. Two days later, all installed perfect.Just like they said,no hidden extra'sTradespeople were punctual.Thank you very muchHot Water .com
Response from the owner: Thank you Geoff, that's wonderful 😊 Appreciate you taking the time to leave us a review. It's been a pleasure
I highly recommend this company. The reason are: (1) they install my heat pump water heater in a short time and they did well; (2) The communication are fantastic, you can message them anytime and they quickly response; and (3) they are friendly.
Response from the owner: Thank you so much for leaving us such a great review. We really appreciate it 😊 have a great weekend
Another five star review! The service from start to finish was amazing. Had a temporary unit installed to get us through the weekend when our old unit died and then the nicest crew turned up promptly on Monday to install the new iSolar unit. Very neat and tidy job, everything fully explained - couldn’t ask for a better experience.
Response from the owner: That's wonderful to hear! Thank you so much, I'll be sure to pass on your kind words to the team 😊 have a lovely rest of the week
The hotwater team arrived at the agreed time. The workmanship was high quality and they explained the functions of the unit. The communication from the office staff was excellent and they negotiated the government rebates for a great price.
Response from the owner: Thank you Vicki for your lovely review 😊 I hope you have a wonderful rest of the week!
Brilliant hot water system installed by very professional tradesmen. Very efficient and tidy workers. I highly recommend this company *****
Response from the owner: Thank you Jacki for your lovely review, glad the team could help! 😊 have a lovely day!
If I could give more than 5 stars I would. Amazing service, thank you guys so much! Natika and Corey were amazing.
Response from the owner: Thank you so much Kimberley, so glad we could help, and get it all done under the Australian Gas Networks priority service program. It's been an absolute pleasure, have a wonderful week!
Would like to say thankyou to the guys from Hotwater.com.au and also from Ohms Electrical for an absolute top installation of both an IStore heat pump hotwater service and Bosch Induction cooktop, better tradesmen I'm yet to meet. Thankyou so much.
Response from the owner: Thank you so much for your kind words Phil! We’re thrilled to hear that you had a great experience, it was truly our pleasure. We appreciate your feedback & hope you have a wonderful week 😊
The team were fantastic after the heat pump hot water at my parent's house broke down, i got a few quotes with different options within half an hour, the job was booked into their next availability and they turned up on time, cleaned up and everything was working perfectly. Thank you Natika and team, would highly reccomend.
Response from the owner: Thank you so much Scott for leaving a review, we really appreciate it. It's so wonderful to hear 😊 have a great week!
Great experience dealing with hotwater.com.au, I had several questions about how the transition would work to disconnect our existing gas and install an Istore heat-pump to run off our PV system and all the staff were extremely helpful.Even though it took me awhile to finally commit they were able to redo my old quote quickly when I did decide to go ahead.Quote was extremely competitive and everything was clearly written / explained. The 12 months interest free Zip option was also a nice touch.It’s been a few weeks since install and everything has been working perfectly, I look forward to seeing the savings and knowing that I am having a positive impact on the environment at the same time.
Response from the owner: Thank you so much for sharing! We're thrilled to hear that you had a such a great experience with us. It was a pleasure to help and we hope you have a fantastic week 😊
Very helpfull man on the phone. Happy with quote and installation.
Response from the owner: Thank you Lyn, I'll be sure to Let Pat know 😊 we appreciate you taking the time to leave us a review, have a wonderful rest of the week.