Perfect service highly recommend Hot Water. Sam was absolutely fantastic very knowledgeable and friendly.
G & M Bell
02:47 04 May 21
They replaced our hot water service and did a extremely good job. Would recommend them to anyone looking for a new hot water replacement.
03:52 28 Apr 21
Great experience! They replaced our electric water heater the next day. Pricing was good and the installer was helpful and quick. Very happy, would definitely recommend.
07:18 23 Apr 21
03:36 21 Apr 21
From the very first conversation on the phone under trying circumstances, Natika talked me through the process of replacing my hot water service and gave me excellent information to get the best possible result with great pricing to match. Natika’s customer service was brilliant and I have no hesitation in recommending this company. Bradley the plumber turned up early to get the job done and when we had to change the initial plan he came up with a great solution which gave me a much better result. Bradley was personable and very knowledgeable about his craft. Very happy customer wth the service, price and quality of work carried out !Definitely will use these guys again.5 starts for sure!
09:05 20 Apr 21
Replaced gas hot water heater. Job well doneat affordable cost .
09:18 09 Apr 21
Very friendly staff installed my hot water heater the following day. Plumber and electrician Very professional. Reasonable price, good communication.
02:54 25 Mar 21
The staff were exceptionally helpful in providing assistance in a tricky situation. Excellent service & very difficult to improve on.
00:28 18 Mar 21
Excellent all round service
04:57 10 Mar 21
Extremely happy with the friendly and efficient service. Came when they said they would and left everything very tidy. Would recommend this company and especially Sam the plumber & Natika in the office for their friendly and professional approach.
20:28 08 Mar 21
22:32 25 Feb 21
Excellent service very friendly and helpful staff
08:54 22 Feb 21
Ryan & Tom did an incredible job replacing our hot water service, they were friendly, very considerate of me having a baby that was asleep throughout the job. Highly recommend!
00:19 20 Feb 21
Sam The Plumber and Natika in the office was great to deal with. No hassles at all.My hot water system was done by Sam in 2hrs after calling them where as the others were promising me in 1 week and were charging double too.I believe you guys are Very honest and reliable. You will go long way in business.RegardsManish
23:18 05 Feb 21
Very prompt and thorough. Professional service.
05:39 01 Feb 21
Highly recommend this Company from the Sales department to Electrician & Plumber they fitted a new HWS great service.
02:38 24 Jan 21
Arrived on time. Was always keep up to date with what was happening....with dates and times. Nakita was a great contact to deal with. The whole team, from Nakita to the team doing the installation, were fantastic, polite....coukd ask for a better experience.!
23:44 21 Jan 21
These guys were fantastic to deal with. Arranged all trades quickly to get our New hot water system in ASAP.
07:07 12 Jan 21
Very helpful made the decision to go with this company a easy choice, installation very professional, arrived on time clean up good, explanation of use very easy, would recommend 100%
03:46 11 Jan 21
23:26 01 Dec 20
Really impressive service from the first phone call to the last set of paperwork. Efficient, quick and a great job. Felt totally comfortable with every aspect. I appreciated their advice and they welcomed my shopping around to compare price and service standards. Gave me confidence in their quality and they didn’t disappoint. On-site the guys were great, explained what they were doing and why and got on with the job. Same day service, great pricing and a terrific result. Totally recommend them.
01:28 25 Nov 20
The tradesmen were very efficient and they did an excellent job.🙂
04:11 19 Nov 20
Very impressed with communication by the company.All paperwork arranged by them. Installation undertaken by a polite and expert installer.From my experience in the construction industry the quality of the installation was of a very high standard.
00:56 19 Nov 20
Great service - very prompt
05:25 15 Nov 20
Very happy with sales and service - and price!
01:46 13 Nov 20
Fantastic and professional customer service from start to finish and affordable pricing. I would highly recommend these guys for your new hot water system.
07:16 09 Nov 20
I was very impressed with the professionalism of the installer. Definitely recommend GM Hot water.
23:13 05 Nov 20
05:11 27 Oct 20
These guys are really good and very professional. The customer service from Natika was a breeze, the quote was very fair and detailed and they did what they said they would with no surprise cost. Ryan the plumber was really great, prompt, polite, friendly, well presented and on time. He did an awesome job too. The Electricians that came to install my powerpoint were very nice too.I definitely recommend GM Hotwater and would use them again in the future should the need arise.
22:25 24 Oct 20
22:52 21 Oct 20
10:07 21 Oct 20
Great job, great service and tidy too.
10:38 20 Oct 20
Professional team of workers, from inquiry to installation we appreciated the information given, advice on product suitability and the ability to install at a date that suited us. Team of trades people arrived promptly and installed appliance (solar water heater) in a timely fashion. They left the area of work neat and tidy and we are thrilled with the system.
01:07 11 Oct 20
These guys were prompt, friendly and a quality service. Quote given via email and new gas Hot water installed within I think 4 days of contacting them. Very happy and would recommend 👍
22:38 10 Oct 20
02:38 02 Oct 20
05:00 22 Sep 20
What a fantastic team. Absolute pleasure to deal with. Excellent customer service at its best. Highly recommended to anyone looking to get hot water systems. Very competitive price too. Thank you to everyone involved (Natika, Sam). It was job well done. Tom
04:12 17 Sep 20
GM HOT WATER were a pleasure to deal withFrom the initial contact over the phone to prompt arrival of the tradies.Ryan was a very hardworking fellow who ensured the job not only looked good but was very professional.He made sure I Understood the New water system.Excellent all round!!Will recommend your company to others.
00:35 17 Sep 20
08:05 03 Sep 20
They came early and worked quickly. We had trouble locating where to turn off the main water but there were no other hiccups. I had hot water in no time. They also took the old hot water system away. Thank you. Joy.
08:02 26 Aug 20
05:00 26 Aug 20
They are great price run on time & the tradie whom came even helped my 91 year old uncle catch my 10 mth old jack Russell from running away great job great price great people
07:02 10 Aug 20
HiI just had a Rinnai sunmasterr installed 10aug - Service was very quick efficient, I could not fault the whole operation from start to finish. Thx heaps Natika and gang.
07:39 07 Aug 20
Our experience with GM Hotwater was excellent. My wife sent an email through the website and I got a phone call within around an hour. The young lady on the phone, Natika, was a gem. She has a bright and bubbly personality as well as being very knowledgeable in regards to hot water systems. She answered all of my questions and also informed me of a few things that I did not know. She arranged to get a plumber out promptly and my hot water service was repaired. The young lad that did the repairs was polite, efficient and did the job quickly. Again when I spoke to Natika the following day to pay my account there was more of that vibrant personality again. A pleasure to deal with and I would be more than happy to recommend them....Jeff
04:08 07 Aug 20
Initially spoke with Andrew after existing HWS died. He was very helpful in assisting us to make a decision on a replacement and made arrangements promptly. Then had excellent follow up from Nitika with a quote and answers to a few more questions. Sam arrived earlier than scheduled to do the installation and was professional and friendly.Overall turnaround to get hot water running again was really quick which was greatly appreciated on a cold winters day
14:50 29 Jul 20
00:23 25 Jul 20
04:28 23 Jul 20
Absolutely amazing serviceCan't thank them enough for how helpful they wereWould recommend them to anyone. In fact I have told all my friends how good they have been
23:43 18 Jul 20
We had just moved in to our newly bought house and found that the hot water service was leaking. Made a call to GM Hotwater and the gorgeous lady helped me with my queries and booked us in for a quote/repair/replacement. Ryan arrived on time, was super friendly and he was so helpful. We ended up replacing the unit after our discussions with him. He had great knowledge on the Rinnai products and what we needed. He tided up a few bits and pieces from the previous installer (without asking as he was concerned about some of the fittings) and I would recommend him a thousand times. Great Job Ryan!
This is what all Service should be measured by/against, from initial call to install took about 36 hours, unit arrived 8:45 the next morning and the installers were here at 8:50, job done everything cleaned and old unit taken away, Well done guys. Fantastic.