PRODUCT RANGE
NOT SURE WHERE TO START? NO PROBLEM!
Get in touch with our friendly sales team and we can get some information on what you currently have installed and give some recommendations on what would be best suited to your home and budget.
HEAT PUMP HOT WATER SYSTEMS
Reduce your water bills considerably without compromising on performance.
Heat pump hot water systems are a newer style of system which use the ambient air around the unit to heat the water in the tank, and are also eligible for generous rebates.
ELECTRIC HOT WATER SYSTEMS
Ideal for homes with no natural gas available as a relatively inexpensive replacement option.
Electric hot water systems use a traditional element to heat water and come in a wide array of tank sizes.
SOLAR HOT WATER SYSTEMS
The most energy efficient and economical systems on the market. Reduce your carbon footprint and your energy bills.
Eligible for some of the best rebates of any system type, solar hot water is an excellent choice for those who are looking for long term savings.
GAS HOT WATER SYSTEMS
Get hot water instantly with a range of capacities to suit your family size and hot water needs.
Gas hot water system are one of the most common currently in use in South Australia, and come in either a storage tank or instantaneous style of heater.
WHAT OUR CUSTOMERS SAY
Alex T.
1 week ago
Fantastic experience. Natika and the rest of the team were extremely responsive and supportive, helping us through the process of delayed rebates, even lending us a spare hot water unit due to rebate delays. It's really nice to know that this high level of customer service and support still exists in SA. Highly recommend. Thanks again team
Mark
1 week ago
Excellent job. They made sure I got all my discounts and rebates. Very happy. :)
Peter Z.
2 weeks ago
From initial contact through to the prompt installation, the entire team were extremely friendly, helpful, and very efficient in ensuring the heat pump install went as smoothly as possible. From Sales to the final install, they all deserve their Five Star rating, and can highly recommend them for your hot water needs.
Daniel S.
3 weeks ago
Professional job. On time and on budget.
Carmine S.
1 month ago
Very happy to recommend. Best price, great communication throughout process. Arrived on time completed install minimum fuss. No issues from choosing system to the final install and removal of old unit. No hesitation to use again
David P.
2 months ago
Good price, good communication. On time and hassle free install
G
2 months ago
Great communication, Great price to replace instantaneous gas hot water system. 2 young fella s that installed were very professional and courteous. Very clean install, cant fault them. Would recommend and use again
Janet
2 months ago
Arrived on time, were efficient and tidy. Made sure we knew how to maintain the HWS to ensure trouble free running.Very professional Staff from initial contact through to instillation. JL
Josh S.
3 months ago
Wow never seen a company with that many 5 star reviews after near 500 reviews. Prompt response to query, rapid scheduling. Coorperative collaboration and faultless installation and testing. I’d recommend them anytime !
Dave
3 months ago
Great price, low lead time, dead easy quoting, easy to pay, friendly efficient workman explained well while installing, happy with install and cleanup. It works. Could not be happier.
Annalise S.
3 months ago
Excellent communication from the start of enquiry up to the quick and efficient service. Great delivery of service was clean and timely.
Jamie
3 months ago
Can't fault them, communication, punctuality, price, quality of work...all great
Jackie
4 months ago
I highly recommend this organisation. I bought a heat pump water heater to replace gas instant. The whole process took about maybe 2 weeks from first enquiry to installation - amazingly fast! They were very responsive to questions, I was given good advice about available systems (the one I originally wanted was not available), it was a competitive quote and they organised all the rebates so I didnt have to work it out for myself. Thanks very much for all your help.
Matthew T.
4 months ago
Amazing service. I rang someone at 8 am and needed a new hot water system urgently and they came out that afternoon and completed the job to a very high level! Plus a very reasonable price. Highly recommended 👌
Carol A.
5 months ago
Wonderful company. Quick and efficient work and reasonable price. Highly recomme ded even by oldies who were at times a bit slow to respond to emails!
5 STONES Authentic Singapore K.
5 months ago
Very efficient communication and timely installation. Honest and professional.
Joshua N.
5 months ago
Very competitive pricing and did a great job for replacement hot water system, including powerpoint and repairing a seperate leak 🔥
susan S.
5 months ago
Recently had a new hot water service installed . Great job , non intrusive , on time , very happy with the service.
Simon G.
5 months ago
Very happy with our new hot water system. It was installed on time, was completed professionally and was a great price. Can’t ask for much more than that!
Peter P.
5 months ago
Ethan arrived early, and was quick to get stuck into fixing our hot water service. It was a no fuss experience, and he was very courteous.
Cath D.
5 months ago
Smooth and easy process, good info and communication, fair price.
H Y.
5 months ago
I am pretty happy with the service of HOT WATER COM AU. From quoting to installation, easy, professional and quick for each step. They don’t charge for quoting and be honest with government rebate that has exhausted at the end of year. Comparing to the other company that I also contacted which charge for quoting and hide the fact that two rebates are available but one exhausted. Change from gas to heat pump water system is much easier than I thought when I chose HOT WATER COM AU to do it for me and price is pretty good as well. Highly recommended!
Junshi L.
6 months ago
Good job
Brian D.
6 months ago
We were very impressed by the prompt service and very professional installation of our new hot water system. Highly recommend this company.
Meena S.
6 months ago
Excellent. They were efficient from start to finish and sorted problems without any bother. Highly recommend this team.
Brenton F.
6 months ago
Super fast and helpful response to initial enquiry. Chatted through the various options and gave useful info to help with our decision. Installation was very neat and efficient. Would happily recommend!
pam S.
7 months ago
Excellent service. Polite, punctual and happy to answer any questions. Installation was quick and efficient. Highly recommend
Steve B.
7 months ago
Outstanding process from beginning to end. Plenty of choice for my new system. Easy online selection and booking. The new heat pump was installed on time with the minimum of fuss. Great service.
Robin T.
7 months ago
Very good service. Booking the quote was very easy. The installation team was great - on time, polite, helpful and did a very good job. Happy to recommend these guys.
Ferenc V.
8 months ago
Recently had a Haier 330L heat pump water heater installed. Guys did a great job, quick easy and friendly service. Unit works great, plenty of hot water
Karen and Brad M.
8 months ago
Very pleased with the service and professionalism. Would definitely recommend hot water .com
Ernest H.
8 months ago
Ethan provided exceptional service and installed our water heater in a very professional manner. It's not very often these days you can say this, but I commend the company for employing such people. The price and quality was very competitive. Well done.
Kelly B.
8 months ago
I was very happy with the price they quoted for an istore 270L. Their communication was really good and they turned up on time. The installers did a great job. I'd certainly use them again if i needed.
chad G.
8 months ago
Great service , right from the phone call to the finishing install , and a great price to match , highly recommend
Kerrie Le L.
8 months ago
Can't recommend these guys highly enough. Clear communication, great customer service and excellent (and quick!) work by their professional installers made switching from instantaneous gas hot water to a heat pump a breeze.
Dougy D.
9 months ago
Great people bestes price neat workmanship phone quote was exactly the price neat job polite insallers so happy we used them for PRICE and quality dougy
Dean B.
9 months ago
I got a few quotes for a heat pump and asked these guys if they could beat them and they did and pointed out why they reduced the price by $100 bucks which I thought was excellent service not there to rip me off and the installation was neat and tidy for a plumber and the apprentice and off course and I had ring the office and the receptionist was helpful and had amazing customer service polite and bubbly to keep up the great work Dean.
TerrStep
9 months ago
Fantastic customer service ... liaised with me to arrange the best possible deal on my replacement gas hot water system ... half the price of the quote from my local plumber ... promptly scheduled installation, which took less than two hours ... very happy with the outcome and highly recommend Hotwater.com
Martin N.
9 months ago
Very competitive pricing.
Quick
No bullshit
A++++
Quick
No bullshit
A++++
jim C.
9 months ago
Would highly recommend very helpful and informative on products fast installation no mess
Friend E.
9 months ago
Extremely pleased with all proceses involved in the advice provided, decisions, then purchase and instillation of our Heat Pump. Comunication was clear, helpful, easily understood and prompt. Those directly involved in the instillation were eficiente, tidy and clear with advice. Very happy to recomendar a local organización. Many thanks. Friend E.
Christopher H.
9 months ago
The best price for heat pump system, and great products, hands down. Fabulous customer service and follow ups.
Gigi S.
9 months ago
I recently had my hot water system replaced as brown water was coming out of the tap for a few weeks. The service provided by hotwater was excellent. From the time I made the inquiry to when the job was completed was done within a couple of weeks. I was very impressed!
Geoff K.
10 months ago
Installed a IStore 270L through these guys presale service excellent as I asked lots of questions, the installation crew arrived on time neat and tidy install no problems and Hotwater.com employ all thier installers no subcontractors which I prefer.
Now we have heaps of hot water and our electricity is only $0.06 cents KWh as we have solar panels and a battery.
Now we have heaps of hot water and our electricity is only $0.06 cents KWh as we have solar panels and a battery.
Rod C.
10 months ago
Customer service for quoting, communication and installation of a new HWS has been excellent. Bonus - their prices are are good too
Julie L.
10 months ago
Helpful and accommodating staff with prompt answers to questions