Need emergency hot water in a hurry?

We are here to help!

Call us today: 1300 153 025

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Payment Plans Available

When you’re in need of a hot shower the last thing you want to be worrying about is how you’re going to afford it. Ask about our interest-free payment plans over 6, 12 or 24 months.

Speak to the experts.

Our team of qualified and licensed plumbers can provide service, repair or replacement on all electric, gas, solar or heat pump hot water systems.

Need a replacement?.

If you require a new system, we will give you the cost of the call out discounted off your quote!^

Call us for emergency hot water replacements.

We’ve all been where you are. Frantically looking for a tradesperson to fix something in your home. Sometimes, it’s in the middle of the night.

It always happens when we have the least amount of time, right? We hear you. We don’t want you stressing and searching for technicians to help you (potentially making a wrong decision).

In fact, we flip the story of the emergency replacement, into a positive situation. How? By seeing it as an opportunity to upgrade to a more cost-effective, energy efficient hot water system that’ll save you money (and CO2 emissions) over its lifespan.

In a hot water emergency, you don’t have much time to weigh up your options. You also might not have the money sitting in the bank (or don’t want to spend what you have) on a new system. Then, take advantage of our interest-free payment plans, so you don’t have to outlay a chunk of money, now.

By choosing a system with a higher energy star rating, you can leverage the current hot water rebates available. Our intention is to find your best system with the lowest upfront cost.

We cycle specials on all product types throughout the year, which we’ll talk to you about over the phone or on-site. Our hot water systems are backed by 10-year warranties and 30-day workmanship guarantees. Longevity is an important metric for us as it, no doubt, is for you.

In an emergency, you really see the quality of our customer service. Punctual, professional, transparent, helpful, and friendly. Yes, even at 3.00am.

Contact our hot water Adelaide experts now on 1300 153 025 or to find out more about the advantages of updating now, request a quote.

Our services include;

  • General 5-year service & cleans
  • Repairs and replacement parts
  • Element replacement
  • Thermostat replacement
  • Leaking cylinders
  • Leaking or faulty valves (pressure limiting, isolation, expansion control, pressure temperature relief, tempering, etc)
  • Pilot relights
  • Fluctuating temperature
  • Tripping safety switch
  • Gas & water leak investigation
  • Rust coloured water
  • Anode replacement
  • And more….

Get in touch with us by filling out the below form and we will get back to you as soon as possible.

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Some of our Trusted Brands

Latest Reviews

Bruce M
Bruce M
11:11 23 Jun 22
Excellent service and installationExcellent communication
Bernie B
Bernie B
09:45 21 Jun 22
From the responsive quote to installation, we had a very smooth experience in having our old electric storage hot water system replaced with an Istore 270 unit.From requesting quotes from 4 different places, we only received 2 replies, one of which was expensive and had very little detail other than product brochures and the other from Harry at hotwater.com.au. Harry requested site photos and provided 3 different quotes at different price points with descriptions of the main points of difference - warranty, efficiency etc. We went with the Istore as the midrange option.The installation by Mark and a sparky (sorry, I've forgotten his name) was very smooth too. Completed in about 3 hours. Communication was great. Questions answered clearly.All in all it was just so easy. More than happy to recommend hotwater.com.au for anyone looking for hot water replacement.
Roy McDougall
Roy McDougall
02:13 19 Jun 22
Great team of people, excellent pre-sales communication and advice. When my heat pump died, they arranged a temporary hot water unit asap, ahead of installing an iStore 160L heat pump. This heat pump is (so far) excellent - energy efficient, has a nice control panel and the water is hot! Installation by the team was trouble-free and the pricing was very reasonable. They also managed the rebate so I didn't need to process this myself. My only constructive feedback would be to improve their process of notifying customers of job schedules, both ahead of and on the day of the job. Other than that, would happily use this company again or recommend to others.
robvnet
robvnet
23:55 14 Jun 22
Professional job with good explanation of all work required.Job required paving removal and replacement and care was taken to get things looking like it was untouched.
Allan Smith
Allan Smith
09:21 10 Jun 22
Our hot water system died on a Sunday but waited until Monday morning to put a call out. A service tech was able to come within a few hours and diagnose a new system was needed. A new system was scheduled to be installed the following Friday, but he was able to install a temporary water system to get us through the week, which it did without issue. Very impressed with the service provided.
Katrina Reed
Katrina Reed
03:43 06 Jun 22
Good quality job done on time. Thanks Sam and Natika. Heat pump hot water system working very well.
Richard Fassbender
Richard Fassbender
06:36 28 May 22
Great service and awesome customer service especially by Natika they diagnosed our issues straight away and quoted us within the day and installed a temporary unit to get us by with hot water while we waited for our new system.Very professional and well managed business
Riley
Riley
22:53 25 May 22
Excellent service, professional and friendly. Great price. Would use again.
Theo P
Theo P
02:39 24 May 22
Natika and team were very helpful selecting the right heat pump hot water system and the installation was done competently and courteously by friendly tradies.System working well and is far more efficient than old heat pump system.Highly recommend Hot Water Company
Peter Ochse
Peter Ochse
08:25 20 May 22
Couldn't have asked for a better experience! From start to end Natika stayed in contact with us about our new hot water system installation. She even had a temporary hot water system installed due to a small wait for our new system to come through so we didn't have to endure to many cold showers.I will be recommending these guys to all my friends and family due to the faultless experience we had.Thanks again guys
Peter True
Peter True
02:44 20 May 22
Great company to go through, very satisfied with there work
meg dougan
meg dougan
08:41 13 May 22
Vince Rullo
Vince Rullo
06:01 10 May 22
On time when they said they would beWork done to spec's "a very good job neat and tidy plumbing."Electrical work was the same.Hot water plus, honest company to deal with.
C David
C David
03:32 10 May 22
Will Harrison
Will Harrison
03:29 06 May 22
David Budden
David Budden
05:55 02 May 22
Very helpful support from Natika and Installation team were very professional.Very pleased with the outcome
brian richards
brian richards
09:50 01 May 22
Great service, kept me informed of progress and spare hot water system up straight away, so no cold showers 😊
Jax N Maddi Delaine
Jax N Maddi Delaine
00:57 27 Apr 22
Excellent service
Alan Barrie
Alan Barrie
03:46 21 Apr 22
Excellent customer service - very happy with process from start to finish. Nitika was so helpful and system installation was done quickly and professionally.
Helen Muscat
Helen Muscat
02:06 20 Apr 22
Excellent service from first phone call to installation, all completed within 24 hours. All of the staff were friendly, polite and efficient. Highly recommended.
Kerry Bayer
Kerry Bayer
10:44 05 Apr 22
Natika was very knowledgeable in helping us select our new Hot Water System. We found them to be very thorough and efficient. The installers were punctual, polite, tidy, well organised and did an excellent job. We are very pleased with our Rennai B26 gas CF Water Heater. The old heater was removed and everything was left clean and tidy. We are pleased to recommend their service and efficiency.
Marilyn Jolly
Marilyn Jolly
05:35 05 Apr 22
Fast, efficient , and great install team really happy with my new heat pump and great price too Thankyou so much!!
clare smith
clare smith
03:16 05 Apr 22
Great experience all round. Everything was promptly done and we are chuffed with the new heat pump system. The guys were respectful and asked us about details along the way so that we would be happy with all aspects of the install. Really pleased to highly recommend HotWater.com.au
Greg Pike
Greg Pike
02:23 05 Apr 22
Outstanding service. Very responsive to enquiries. Helped me to configure a system that suited my needs and was 25% cheaper than I had originally selected. Installation was completed quickly and to a very high standard by helpful and friendly trades. I can't recommend these people highly enough.
Michael Liebelt
Michael Liebelt
05:20 03 Apr 22
Graham Wren
Graham Wren
02:41 02 Apr 22
The installation was good and the worker wasted no time to put it in .Thanks a lot you Don a good job
Gordon Roads
Gordon Roads
06:01 01 Apr 22
Amazing customer service! Answered all my questions and offered a great price to supply and install. Completely hassle-free experience from start to finish. Highly recommend!
Michelle McDougall
Michelle McDougall
08:05 24 Mar 22
Great service 👏 👍
Andrew Baker
Andrew Baker
07:05 24 Mar 22
Danny Ash
Danny Ash
02:07 16 Mar 22
Excellent work!!
Ben Zhao
Ben Zhao
11:56 04 Mar 22
Timely responses, great friendly service.
Casey Cloney
Casey Cloney
06:40 02 Mar 22
Hot Water.com provided great customer service and really easy to deal with. Helping with getting that extra funds to purchase the iStore 280Lt was easy. Happy with the recommendation they thought would best suit my family.
Peter McMillan (TheBurglar1)
Peter McMillan (TheBurglar1)
01:16 02 Mar 22
Installed a new hot water service very quickly and staff were friendly and helpful.
jill armour
jill armour
08:05 01 Mar 22
Excellent information and competent plumbers. I have already recommended them.
Sue Hetzel
Sue Hetzel
05:59 01 Mar 22
Thanks hot water. Com two fantastic guys came and installed my new solar system job well done I,m a very happy man THANKS
Trevor Baldwin
Trevor Baldwin
03:24 18 Feb 22
Excellent and speedy communication. The team arrived when they said they would. Efficient and courteous. Cleaned up after themselves. Bonus - good looking!
Jane O'Connell
Jane O'Connell
03:16 16 Feb 22
Paras Bothra
Paras Bothra
07:38 07 Feb 22
Quick to give quotes and come to install. Staff were exceptional right through the process very friendly polite and professional everything completed very neatly
Lisa Selfe
Lisa Selfe
02:50 07 Feb 22
Very pleasant staff to work with. The whole job done efficiently and competently. Really appreciate it.
merrill farnell
merrill farnell
05:16 01 Feb 22
Very courteous, professional and efficient.No complaints at all.
Paul Henderson
Paul Henderson
04:16 31 Jan 22
Solar panel Rinnai split HWS installed and I anticipate will be great. Efficient service and temporary use of a small HWS while waiting for the next available installation date. Thank you all.
Jennifer Blackwood
Jennifer Blackwood
08:24 28 Jan 22
Gave a firm quote to install a heat pump hot water system. Very happy with the teams expertise and quality of their work.
graerice Rice
graerice Rice
09:01 21 Jan 22
Bhaumik Brahmbhatt
Bhaumik Brahmbhatt
00:02 17 Dec 21
Very fast installation, great service. They even offered a temporary kit, which wasn’t needed because of the fantastic response time. Thank you
Wendy Guy
Wendy Guy
02:00 13 Dec 21
Fast,friendly, hassle free service. Easy to book and job was completed promptly. Excellent service. Will definitely use this service again in the future.
Deb Cruse
Deb Cruse
05:14 08 Dec 21
The staff were brilliant from first phone call, sound economical advise, saved to my favourites for the next home based adventure !! Thanks so much
Behrendt Family
Behrendt Family
07:34 07 Dec 21
Great customer service and looked after me well. Communicated when they planned to come and were on time. Sam and Nikita were brilliant
Heather Fraser
Heather Fraser
02:39 07 Dec 21
very happy with them. Very good customer service, super quick and efficient communications .very professional installation, and they tidied up after work and left the site really neat and clean ,really impressive .
mara liu
mara liu
06:19 02 Dec 21
Very professional and pleasant to deal with, Natika was honest and knowledgeable, and the installer,s very also helpful, cleaned up after the install, very happy highly recommended
Roland Gill
Roland Gill
22:04 29 Nov 21
These guys did my meter to house install, aswell as gas oven and hot water system. With 15-20meter pipe install. Great professional team. Very accommodating and good at their job, would recommend.
Drew Russell
Drew Russell
06:29 26 Feb 20
I’ve had 2 Hot water systems replaced by Mark. Natika was very quick with helpful communication on both occasions. Marks workmanship is professional and first class. Highly recommend these guys!!Tim
Tim Thornley
Tim Thornley
13:21 07 Jan 20
Thanks to the team for a great HWS installation. Bradley and Sam kept me informed all day and answered all my 'silly' questions.
Sean Downie
Sean Downie
00:19 06 Dec 19
NakitaWe are very happy with the job from my first call to you to the boys on sightGreat advice no fuss very polite – thank you tell the boss !!
Jak De Casto
Jak De Casto
07:49 19 Nov 19
This is what all Service should be measured by/against, from initial call to install took about 36 hours, unit arrived 8:45 the next morning and the installers were here at 8:50, job done everything cleaned and old unit taken away, Well done guys. Fantastic.
Ant Meow
Ant Meow
01:19 22 Oct 19
Excellent,friendly service. Highly recommend.
Loueen Arbon
Loueen Arbon
09:04 12 Jun 19

*Adelaide metropolitan and close surrounding areas only. Cost includes call out fee (valued at $69^) and 15 minutes onsite. $30 every 15 minutes additional required onsite. Does not include parts – this can be quoted onsite if required.

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1300 153 025