NEED URGENT HOT WATER REPAIR? WE CAN HELP!
Get in touch with our friendly sales team today and we will get you back into a hot shower as soon as possible.
NEED URGENT HOT WATER REPAIR? WE CAN HELP!
Get in touch with our friendly sales team today and we will get you back into a hot shower as soon as possible.
Payment Plans Available
When you’re in need of a hot shower the last thing you want to be worrying about is how you’re going to afford it. Ask about our interest-free payment plans over 6, 12 or 24 months.
Need a replacement?.
If you require a new system, we will give you the cost of the call out discounted off your quote!^
Call us for emergency hot water replacements.
We’ve all been where you are. Frantically looking for a tradesperson to fix something in your home.
It always happens when we have the least amount of time, right? We hear you. We don’t want you stressing and searching for technicians to help you (potentially making a wrong decision).
In fact, we flip the story of the emergency replacement, into a positive situation. How? By seeing it as an opportunity to upgrade to a more cost-effective, energy efficient hot water system that’ll save you money (and CO2 emissions) over its lifespan.
In a hot water emergency, you don’t have much time to weigh up your options. You also might not have the money sitting in the bank (or don’t want to spend what you have) on a new system. Then, take advantage of our interest-free payment plans, so you don’t have to outlay a chunk of money, now.
By choosing a system with a higher energy star rating, you can leverage the current hot water rebates available. Our intention is to find your best system with the lowest upfront cost.
We cycle specials on all product types throughout the year, which we’ll talk to you about over the phone or on-site. Our hot water systems are backed by 10-year warranties and 30-day workmanship guarantees. Longevity is an important metric for us as it, no doubt, is for you.
In an emergency, you really see the quality of our customer service. Punctual, professional, transparent, helpful, and friendly.
Contact our hot water Adelaide experts now on 1300 153 025 or to find out more about the advantages of updating now, request a quote.
Carl Hasselgren
6 days ago
Very happy with the supply and installation of my heat pump water heater. Good quote and they had the system up and running in no time. Took the old unit away and left no mess behind. Took care of claiming the government rebates. Would recommend this company.
John D
1 week ago
I found this business to be outstanding. Office staff, installation team all friendly, highly trained and efficient. On top of that competitively priced and had the accreditation to handle my concession, compliance etc entirely. Great result, thank you.
Marie Wilde
2 weeks ago
From start to finish excellent service & communication. Replaced old electric to a Heat Pump system Haier Monoblock 250L. Happy with installation & finish, very professional company to deal with.
Peter Mazurek
3 weeks ago
Hotwater.com.au replaced our old gas storage tank with a heat pump. Communication throughout the process was excellent. The work was completed without hassle and at a very competitive price. I highly recommend their products and service.
Julie Brown
3 weeks ago
We changed an instant gas water unit over for a Haier heat pump water heater through Hotwater.com. From our first inquiry, the measure and quote and the final installation the service received was excellent.
All staff were friendly and professional.
I would highly recommend this company.
l Bryer
3 weeks ago
Highly recommend this company they have skilled installers who are respectful and know their job as well as a terrific in house team to answer your questions! One of the best companies I have dealt with
Doug Kennedy
3 weeks ago
Very happy with the whole team at Hotwater.com. The office staff were very quick to respond with any queries throughout the quoting and installation process. Price was very competitive. We dealt with Mark throughout the supply and installation of our new heat pump. Very polite, engaging and professional, took the time to ensure that any concerns or queries we had were addressed. The installation was amazing, plumbing was very neat and well present. Thank you Mark and Braden on great job.
Elise Kolic
1 month ago
Very happy with hot water.com.au. We swapped an old gas hot water storage tank over to a continuous flow unit. They provided a free quote and good price, followed up by excellent workmanship. Would highly recommend.
Response from the owner:Thank you Elise, we're so happy to hear your experience was so positive!
We're glad to hear you've enjoyed the process!
Thank you again for choosing to work with us to replace your hot water unit.
Dianne Holland
1 month ago
Great service from sales to installation
Response from the owner:Thank you for taking the time to leave such a positive review Dianne!
Ross
1 month ago
The service and professionalism of the staff at Hotwater.com.au is excellent. I have used them at 2 properties, and both times they provided a fair market price with great results. They are also very good at explaining what needs to be done and why for more complicated replacements. I would highly recommend them to anyone looking to replace their hot water service.
Response from the owner:Thank you so much Ross!
We're so glad to hear you had such a positive time with our team and that the unit you've received is giving you such great results!
Brett Walker-Roberts
1 month ago
Excellent service from my first call to Natika, (exploring my options to replace a gas water heater) - Natika was very knowledgable and provided useful advice which assisted my decision. This was followed by the prompt installation of a small electric water heater on loan pending installation of the full replacement; this was not expected and much appreciated!
I opted for a Rheem Ambipower Heat Pump (reasonably priced including a current special by Rheem) which was installed by Mark the following week; the installation was excellent without any issues and was very neat with great communication about certain aspects (location, pipes to external unit etc) which I appreciated. Mark is very personable and was patient and prepared to answer all manner of questions. I am not yet in a position to provide a review of the Heat Pump itself (all is good so far) but I highly recommend this business and will gladly use them again!!
Response from the owner:Thank for for all the kind words and for taking time out of your day to leave us such a kind and positively glowing review!
Our technicians and office work hard to ensure the experience for everyone is a positive one and seeing this makes the effort put in so worth it!
This is something we love hearing and will pass onto our staff!
Susi P
1 month ago
We had recently our new hot water heater installed by HOTWATER.com.au.and we are totally happy with the overall result.
Initially we wanted to replace our gas hot water system but due to some complexities, needed to look at other options. We decided on the Haier Heatpump system and it’s working amazingly. The service was first class, from quoting to installation. Everyone was super helpful and the communication throughout the process is excellent.
I would highly recommend this company for anyone looking to replace their hot water system.
Response from the owner:Thank you for such an extensive and positive review Susi!
We're so happy to hear that your time with the Haier has been going well and you're so happy with the result!
We strive to make the entire experience enjoyable and it's so rewarding to hear that we've provided the exact thing we work for!
Thank you!
Warwick Piper
1 month ago
This business really knows how to do business!! Courteous, prompt, punctual (how rare is this these days!) and professional. Can’t recommend them highly enough!!
Response from the owner:Thank you so much Warwick!
These reviews are the ones we love sharing with our team to highlight that what we're doing is working and leaving a positive impact on each person we work with!
Jas
1 month ago
No complaints at all. Were responsive, friendly, price was good and got job done asap. Very happy with service.
Response from the owner:Thank you Jas, we're so happy to hear you have enjoyed the entire experience!
Luke Otto De Grancy
2 months ago
I've just recently had the Haier Monoblock Heat Pump Water Heater installed. The installers, Hotwater.com.au, were efficient and helpful, getting the job done smoothly in no time. The product was installed a couple weeks ago and so far it has been great, I've had no issues with the temperature and the pressure. I'm running it in ECO mode so it is as efficient as possible. I previously had gas just for hot water so I will no longer be receiving gas bills, saving me over a thousand dollars a year. I have solar and a battery, so running the heat pump costs me nothing now. Great investment, it will pay for itself in no time. Extremely satisfied and happy I made the decision go forward with the installation of the Haier Monoblock Heat Pump Water Heater.
Response from the owner:Thank you for such a thorough and extensive review Luke, we're so glad to hear you're having such a good experience with your new Haier so far.
It's also so great to hear your experience with out team was such a positive time!
Thank you for choosing us, have an excellent week!
Lauren Dawson
2 months ago
A big thanks to Mark and the team!
Fantastic service from start to finish. The hot water service removal and installation was completed quickly and the communciation was excellent. The installers took the time to explain everything clearly including how to get the best efficiency out of our new heater. Really impressed with price and quality of the installation. Highly recommend! ⭐⭐⭐⭐⭐
Response from the owner:Thank you so much for such an amazing review Lauren!
We're so happy to hear that the experience was positive from start to finish.
It's always so great to hear that our technicians have provided someone with such excellent service, it really makes these reviews so much greater!
We hope you've enjoyed your hot water so far. Have a great week!
Tony
2 months ago
Great job at a great price. Very happy with the hot water upgrade which was completed promptly by polite and professional trades people.
Response from the owner:Thank you for taking the time to leave such a great review Tony!
We're glad to hear you're happy with your new hot water unit.
Henrietta van Rooyen
2 months ago
Great company to work with, excellent service, seamless installation, good value, highly recommend.
Response from the owner:Thank you for such a positive review Henrietta!
So happy to hear you enjoyed the process as much as we did!
Steph Teh
2 months ago
100% would recommend. Super happy with my heat pump install. Super clean and the team were very efficient, friendly and professional through the whole process. They organised and helped figure out all the rebates too. Huge thanks to the team at hot water!
Response from the owner:Thank you Steph!
We're so grateful to get such a glowing review.
We're always happy to hear that the whole process was stress free and easy!
Mile Fedoric
2 months ago
They were very friendly and professional with their work. I was very happy with their service. I would highly recommend this company for future customers.
Response from the owner:Thank you so much for the positive feedback!
We're so happy that your experience was such a positive one!
Paul Wilkins
2 months ago
We were delighted with the prompt and professional support displayed by Mark and his team. He provided an honest assessment of our requirements and the installation of our Haier Heat Pump was faultless which is more than could be said of the gas system it replaced
Response from the owner:We're so glad to hear you're loving your Haier so far!
Thank you for leaving such a glowing review, it's great to see that you've had such a positive experience!
Harry Joyce
2 months ago
Good sales guidance, and then a very proficient installation team quickly and thoroughly did their work.
Response from the owner:Thank you Harry, we're so happy to hear how positive your experience was from top to bottom!
Mike Wilson
3 months ago
Completely professional crew that installed our new iStore water heater, gave the overview we needed to get oriented to the owner's manual. They were able to find ways to make a difficult location work safely when other companies couldn't.
Response from the owner:Thank you for sharing your positive experience with us Mike. We're so glad we could help and will be happy to assist if you are in need of a system in the future :)
Brent Jensen-schmidt
3 months ago
Very impressed with Mark and his team who replaced our hot water heater with a heat pump system. They were professional, efficient and friendly, and the after-sales service exceptional. Highly recommend this company for any hot water needs.
Response from the owner:Thank you for the feedback Brent, we're so happy to hear how positive the whole experience was for you!
We make it our number one focus to deliver the highest possible customer service to each and every person, so this feedback is fantastic to hear!
M fitzy
3 months ago
Booked in a job and done within a week. Great service and the installation from Ken was top notch.
Very happy and no more gas…..thankyou
Response from the owner:Thank you for leaving such a positive review!
We're so glad to hear you're happy with the works and in particular, our technician Ken.
