Need emergency hot water in a hurry?

We are here to help!

Payment Plans Available

When you’re in need of a hot shower the last thing you want to be worrying about is how you’re going to afford it. Ask about our interest-free payment plans over 6, 12 or 24 months.

Speak to the experts.

Our team of qualified and licensed plumbers can provide service, repair or replacement on all electric, gas, solar or heat pump hot water systems.

Need a replacement?.

If you require a new system, we will give you the cost of the call out discounted off your quote!^

Call us for emergency hot water replacements.

We’ve all been where you are. Frantically looking for a tradesperson to fix something in your home.

It always happens when we have the least amount of time, right? We hear you. We don’t want you stressing and searching for technicians to help you (potentially making a wrong decision).

In fact, we flip the story of the emergency replacement, into a positive situation. How? By seeing it as an opportunity to upgrade to a more cost-effective, energy efficient hot water system that’ll save you money (and CO2 emissions) over its lifespan.

In a hot water emergency, you don’t have much time to weigh up your options. You also might not have the money sitting in the bank (or don’t want to spend what you have) on a new system. Then, take advantage of our interest-free payment plans, so you don’t have to outlay a chunk of money, now.

By choosing a system with a higher energy star rating, you can leverage the current hot water rebates available. Our intention is to find your best system with the lowest upfront cost.

We cycle specials on all product types throughout the year, which we’ll talk to you about over the phone or on-site. Our hot water systems are backed by 10-year warranties and 30-day workmanship guarantees. Longevity is an important metric for us as it, no doubt, is for you.

In an emergency, you really see the quality of our customer service. Punctual, professional, transparent, helpful, and friendly.

Contact our hot water Adelaide experts now on 1300 153 025 or to find out more about the advantages of updating now, request a quote.

Our services include;

  • General 5-year service & cleans
  • Repairs and replacement parts
  • Element replacement
  • Thermostat replacement
  • Leaking cylinders
  • Leaking or faulty valves (pressure limiting, isolation, expansion control, pressure temperature relief, tempering, etc)
  • Pilot relights
  • Fluctuating temperature
  • Tripping safety switch
  • Gas & water leak investigation
  • Rust coloured water
  • Anode replacement
  • And more….
Excellent
HOT WATER COM AU5.0
Based on 512 reviews
M fitzy
18 hours ago
Booked in a job and done within a week. Great service and the installation from Ken was top notch. Very happy and no more gas…..thankyou
Hannah Shaw
3 days ago
Glenn Minear
2 weeks ago
Amazing professional service from Nat and her team with competitive pricing .I would highly recommend.
Response from the owner:Thanks Glenn! We'll be sure to pass your kind words onto Natika and we appreciate you taking the time to leave such a nice a review. Have a great weekend :)
Craig Oliver
3 weeks ago
New Haier 330L heat pump installed at a good price to replace an old gas unit. It runs from our solar system and we have removed the gas connection at the meter, meaning we no longer need to pay for a gas service charge. The guys turned up on time, had it installed in a few hours and die a nice neat job, and although the unit itself looks a bit like a Dalek it sits behind a fence where nobody will see it.
Response from the owner:Thanks so much for taking the time to share your experience, Craig. We're glad the installation went smoothly and that you're already seeing the benefits of switching from gas to a heat pump. We hope you enjoy the savings for years to come!
salt spork
1 month ago
Response from the owner:Thank you for taking the time to leave a review. Have a lovely weekend!
Sean Simpson
1 month ago
This company i cannot thank enought, they were so honest and up front about everything. Very friendly staff and tradespeople very professional & friendly personnel. You saved us when we needed you the most cannot thank you guys enough 🙏
Response from the owner:We truly appreciate your kind words, Sean. Helping customers through stressful situations is what we're here for, and we're delighted our team could provide the support and service you deserved. Thanks again!
Hugo Albrecht
1 month ago
Great work! Got water tank with heat pump installed. Runs perfectly well 😄
Response from the owner:Hi Hugo, thanks so much for the great review! We're glad your new heat pump system is running perfectly, and we appreciate you choosing us.
Annie Burns
2 months ago
I am very happy with my experience of using this company.From the start they were prompt, helpful and thorough.The work was done efficiently and expertly. All the staff and tradespeople were approachable and happy to answer any queries.
Response from the owner:We really appreciate your thoughtful feedback, Annie. It's wonderful to know our office staff and installers made the experience easy and informative from start to finish. We'll be sure to pass this on to our team :)
David Franklin
2 months ago
These guys provided top service and a great price for my replacement hot water system. I ordered late afternoon and the system was installed and working the next morning. Highly recommended
Response from the owner:Hi David, we really appreciate your recommendation! It's great to hear you were happy with both the price and the fast turnaround. Thanks for trusting us with your hot water replacement.
Niall Fay
2 months ago
Installed a heat pump hot water system and removed my old gas tank system. Thorough, friendly and helpful. Great work 👍
Response from the owner:Thank you for the great feedback Niall! We're glad our team could provide a thorough installation and make the experience an easy one. We hope you enjoy the benefits of your new system.
Isabel W
2 months ago
Reached out to replace our water heater since the old one broke down. Right now definitely not the best time for a hot water heater break down under this chilly weather. These guys were prompt to reply, gave us quote with great transparency and patiently replying our enquiries. Superb communications! Quote was reasonably priced, they recommended the heater that’s suitable for my household usage, and the job was done efficiently and neatly. Really delighted with the new water heater and the staff professionalism. Can’t recommend enough to anyone who’s looking for professionals over water heater issues.
Response from the owner:Thank you so much for your detailed review! We know losing hot water during cold weather is never ideal, so we're glad we could get everything sorted quickly and make the process as smooth as possible. We really appreciate your recommendation.
Connie
2 months ago
Very pleased with the hot water service, they did a great job replacing our pipes, they took less time than quoted and an overall top job, the young men were polite and friendly too. Highly recommend. Would not hesitate using them again. Thanks!
Response from the owner:Thanks so much for your kind words! We're delighted you were happy with both the workmanship and the service, and it means a lot to know you'd choose us again in the future.
Seb Freeman
2 months ago
With much relief we replaced a 16 year old hot water tank just before it exploded! The lads from HOT WATER COM AU were very professional when installing. We're super pumped so far! (pump intended)
Response from the owner:We really appreciate your review! Replacing an ageing system before it fails is always a good feeling, and we're so pleased our team could help. Thanks again for choosing us :)
Simon Michie
2 months ago
Great service, communication and value for money
Response from the owner:Thanks so much for taking the time to leave a review, Simon. It’s fantastic to hear you had a positive experience with our team from start to finish.
David Youers
3 months ago
Ken, Andrew and Ethan did a great job of removing the old solar hot water service and installing the new one, under difficult circumstances. Very quick and efficient. Thank you
Response from the owner:Hi David, thank you for taking the time to leave such a lovely review. We'll make sure to pass on your feedback to the boys, and hope you have a lovely rest of your week!
Graham Fordham
3 months ago
Team were great to deal with. Online enquiry response was very prompt and work completed with no fuss. Would highly recommend them to anyone needing their services.
Response from the owner:Thanks Graham! We always appreciate our customers taking the time to leave a review, and are grateful for your recommendation. All the best!
peter shea
3 months ago
Suddenly no hot water in the morning! Fixed by mid afternoon with a new installation. Great comms, speedy service and a competitive quote. Thank you!
Response from the owner:Thank you for the great review! We know losing hot water unexpectedly can be stressful, so we’re glad we could get a new system installed quickly for you. All the best Peter :)
Philip
3 months ago
Decided to have our 18 year old Bosch 17e hot water heater replaced today with a Rinnai B20. Provided a competitive quotation, the complete experience and customer service has been excellent. The person attending (Ethan) provided fantastic service, and provided a quality installation, and excellent customer service. Can highly recommend this company.
Response from the owner:Thanks so much for your review! We’re pleased the whole replacement process went smoothly for you, and we’ll make sure Ethan receives your positive feedback.
Alex Trinca
3 months ago
Fantastic experience. Natika and the rest of the team were extremely responsive and supportive, helping us through the process of delayed rebates, even lending us a spare hot water unit due to rebate delays. It's really nice to know that this high level of customer service and support still exists in SA. Highly recommend. Thanks again team
Response from the owner:Hi Alex, we truly appreciate your kind words and will be sure to pass them onto Natika and the crew. Delays can be frustrating, so we’re pleased our team could assist and keep things moving while ensuring you still had access to hot water. All the best, and have a nice day!
Mark
3 months ago
Excellent job. They made sure I got all my discounts and rebates. Very happy. :)
Response from the owner:We appreciate your feedback and are glad you’re happy with the installation. Helping customers maximise their rebates and savings is something we’re always happy to assist with. Have a lovely week! :)
Peter Zeffert
4 months ago
From initial contact through to the prompt installation, the entire team were extremely friendly, helpful, and very efficient in ensuring the heat pump install went as smoothly as possible. From Sales to the final install, they all deserve their Five Star rating, and can highly recommend them for your hot water needs.
Response from the owner:Hi Peter, we really appreciate you taking the time to share your experience. It’s fantastic to hear our sales and installation teams provided friendly and helpful service throughout the entire process and we'll be sure to pass it on to them. Thanks!
Daniel Swalling
4 months ago
Professional job. On time and on budget.
Response from the owner:Thanks for the review! We’re pleased you were happy with the installation and overall experience, and we appreciate your support.
Catherine Clarke
4 months ago
recommends
This was a great company to deal with. They were really helpful from the quote and admin side, explaining HWS options clearly and providing detailed quotes for each, including any rebates. The tradies turned up on time, and despite the difficulty of getting my old solar HWS off the roof, did the job efficiently and with no complaints. They were very solutions focussed, polite, friendly and helpful at all times. I am very happy with my new 250L heat pump HWS. I was also very happy with the level of service provided which made it a stress free process. I am a happy customer and would highly recommend this company.
Response from the owner:Thank you so much Catherine for your lovely review, it was our absolute pleasure to help! I hope you've had a wonderful Easter.
Carmine Scalfino
4 months ago
Very happy to recommend. Best price, great communication throughout process. Arrived on time completed install minimum fuss. No issues from choosing system to the final install and removal of old unit. No hesitation to use again
Response from the owner:Thanks for the fantastic review! We’re pleased we could make the process straightforward and stress-free from start to finish, and we truly appreciate your support and future recommendation.

*Adelaide metropolitan and close surrounding areas only. Cost includes call out fee (valued at $180^) and 15 minutes onsite. $35 every 15 minutes additional required onsite. Does not include parts – this can be quoted onsite if required.

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