ELECTRIC HOT WATER SYSTEMS
ABOUT ELECTRIC HOT WATER
Electric hot water systems are the most common type of hot water systems in existing houses, however due to their large electricity consumption the Australian government has banned their installation in new builds or houses with natural gas connected to the property.
Electric hot water systems work similarly to a kettle, wherein an electric element simply heats the water for home use. They are available in a storage unit where the hot water is kept in a large tank at between 60-80°C ready for distribution, or instantaneous model where the water is heated by the electric element as it flows through the system giving a continuous stream of hot water. The instantaneous models however are a lot less common due to their excessive electricity consumption above that of even an electric storage unit.
For a detailed explanation on how all types of electric hot water systems work see here: https://www.yourhome.gov.au/energy/hot-water-service
Get in touch for a free quote
PROS AND CONS
PROS
- Low upfront costs (where available for direct replacement)
- Connects to a cheaper overnight tariff
- High system warranties
- Low maintenance
- Flexible installation (indoor or outdoor)
CONS
- High usage costs
- Not available for any government rebates
- Cannot be installed in new builds or homes with natural gas connected
- Not energy efficient
OUR RECOMMENDATIONS
Electric storage hot water systems are best suited for a cheap and easy replacement option that require little maintenance. The trade-off for this is higher usage costs.
We don’t recommend installing electric instantaneous systems but for very specific situations such as a small business with few hot water taps. If you think this may be right for you feel free to give us a call and we can discuss your best options.
CHECK OUT OUR LATEST ELECTRIC HOT WATER DEALS
Get the Vulcan Duomax 250L electric storage hot water system starting from $1,795 supplied and installed!
All valves included in the install price, free site inspection before install (metropolitan Adelaide only), and payment plans available through ZipMoney.
INTERESTED IN AN ELECTRIC HOT WATER SYSTEM?
Get in touch with our expert sales team for a free, no-obligation quote. Still unsure? Give us a call with any questions you may have and our team will get you into the best suited system for you and your home.
Excellent communication from the start of enquiry up to the quick and efficient service. Great delivery of service was clean and timely.
Can't fault them, communication, punctuality, price, quality of work...all great
Response from the owner:Hi Jamie, great to hear everything met your expectations! Thanks for choosing us, and we appreciate your review.
I highly recommend this organisation. I bought a heat pump water heater to replace gas instant. The whole process took about maybe 2 weeks from first enquiry to installation - amazingly fast! They were very responsive to questions, I was given good advice about available systems (the one I originally wanted was not available), it was a competitive quote and they organised all the rebates so I didnt have to work it out for myself. Thanks very much for all your help.
Response from the owner:Hi Jackie, thank you for taking the time to share such a detailed review. It’s great to know the system advice, competitive pricing and rebate handling made the heat pump upgrade easy for you. We truly appreciate the recommendation, and hope you have a lovely weekend :)
Amazing service. I rang someone at 8 am and needed a new hot water system urgently and they came out that afternoon and completed the job to a very high level! Plus a very reasonable price. Highly recommended 👌
Response from the owner:Thank you for the great review Matthew! Emergency situations can be stressful, so we’re glad we could help. Have a great weekend :)
Wonderful company. Quick and efficient work and reasonable price. Highly recomme ded even by oldies who were at times a bit slow to respond to emails!
Response from the owner:Hi Carol, thanks so much for the lovely feedback! We’re glad the process was smooth and reasonably priced
Very efficient communication and timely installation. Honest and professional.
Response from the owner:Thank you! Happy to hear everything was handled efficiently, and we appreciate your lovely review.
Very competitive pricing and did a great job for replacement hot water system, including powerpoint and repairing a seperate leak 🔥
Response from the owner:Hi Joshua, thank you for the great review! Glad we could help with everything and get it all sorted for you.
Recently had a new hot water service installed . Great job , non intrusive , on time , very happy with the service.
Response from the owner:Thank you Susan! Great to know everything went smoothly, and that you're happy with the install :)
Very happy with our new hot water system. It was installed on time, was completed professionally and was a great price. Can’t ask for much more than that!
Response from the owner:Thanks so much for taking the time to leave a review Simon, we appreciate the kind words. Enjoy your new system and have a lovely day :)
Response from the owner:Thanks for taking the time to leave a review Justin, hope you have a lovely weekend
Ethan arrived early, and was quick to get stuck into fixing our hot water service. It was a no fuss experience, and he was very courteous.
Response from the owner:Hi Peter, thanks for the great review! We’ll be sure to pass this on to Ethan, and we're glad it was an easy experience for you. Have a nice day!
Smooth and easy process, good info and communication, fair price.
Response from the owner:We appreciate your review Cath, glad you felt well informed and happy with the price :)
I am pretty happy with the service of HOT WATER COM AU. From quoting to installation, easy, professional and quick for each step. They don’t charge for quoting and be honest with government rebate that has exhausted at the end of year. Comparing to the other company that I also contacted which charge for quoting and hide the fact that two rebates are available but one exhausted. Change from gas to heat pump water system is much easier than I thought when I chose HOT WATER COM AU to do it for me and price is pretty good as well. Highly recommended!
Response from the owner:Thank you for such a kind and detailed review! We’re really glad the process was clear, honest and easy, and that the heat pump changeover went smoothly. Your recommendation is greatly appreciated, and hope you have a lovely weekend from the Hotwater.com.au team :)
Good job
Response from the owner:Thank you! Glad you’re happy with the service, Junshi :)
We were very impressed by the prompt service and very professional installation of our new hot water system. Highly recommend this company.
Response from the owner:Appreciate your kind review! Prompt and professional service is always our goal. Have a lovely weekend!
Excellent. They were efficient from start to finish and sorted problems without any bother. Highly recommend this team.
Response from the owner:Thank you Meena! Glad we could make the process easy and stress-free. Appreciate the recommendation :)
Super fast and helpful response to initial enquiry. Chatted through the various options and gave useful info to help with our decision. Installation was very neat and efficient. Would happily recommend!
Response from the owner:Thanks for the great feedback! We’re glad we could talk you through the options and get everything installed smoothly. Really appreciate the recommendation.
Excellent service. Polite, punctual and happy to answer any questions. Installation was quick and efficient. Highly recommend
Response from the owner:Thank you for the kind words Pam! We are so pleased you had such a positive experience. Thanks for recommending us and enjoy the new system!
Outstanding process from beginning to end. Plenty of choice for my new system. Easy online selection and booking. The new heat pump was installed on time with the minimum of fuss. Great service.
Response from the owner:Hi Steve, we’re thrilled to hear it was smooth sailing from start to finish! Enjoy your new heat pump and thank you for the lovely review.
Response from the owner:Hi Craig, we really appreciate you taking the time to leave us a review!
Very good service. Booking the quote was very easy. The installation team was great - on time, polite, helpful and did a very good job. Happy to recommend these guys.
Response from the owner:Hi Robin, thanks so much! We love making things easy from the first call right through to install so we're glad the team looked after you so well. Have a lovely week!
Recently had a Haier 330L heat pump water heater installed. Guys did a great job, quick easy and friendly service. Unit works great, plenty of hot water
Response from the owner:Fantastic to hear! Thank you so much for leaving us a review, it's much appreciated 😊 have a great week.
Very pleased with the service and professionalism. Would definitely recommend hot water .com
Response from the owner:Thank you so much Karen & Brad, it was our pleasure to help 😊 we really appreciate you leaving us such a lovely review.
Ethan provided exceptional service and installed our water heater in a very professional manner. It's not very often these days you can say this, but I commend the company for employing such people. The price and quality was very competitive. Well done.
Response from the owner:Thank you so much! That's wonderful to hear and I'll be sure to pass this onto Ethan, he'll be thrilled 😊 have a wonderful week
I was very happy with the price they quoted for an istore 270L. Their communication was really good and they turned up on time. The installers did a great job. I'd certainly use them again if i needed.
Response from the owner:That's wonderful to hear, thank you so much Kelly 😊 we really appreciate you taking the time to leave us such a lovely review. We hope you have a wonderful week.
Response from the owner:Thanks James for leaving us a 5 star review, it's much appreciated 😊
Great service , right from the phone call to the finishing install , and a great price to match , highly recommend
Response from the owner:Thank you so much for the amazing review! It was our pleasure 😊 have a great week!
Can't recommend these guys highly enough. Clear communication, great customer service and excellent (and quick!) work by their professional installers made switching from instantaneous gas hot water to a heat pump a breeze.
Response from the owner:Thank you so much Kerrie for the raving review, I'll be sure to pass this onto the team (they'll be thrilled!) 😊. Have a wonderful week!
Great people bestes price neat workmanship phone quote was exactly the price neat job polite insallers so happy we used them for PRICE and quality dougy
Response from the owner:Thank you for taking the time to leave us a 5-star review, it means a lot to our team 😊 happy we could help!
Response from the owner:Thanks so much for the 5-star review! 😊
I got a few quotes for a heat pump and asked these guys if they could beat them and they did and pointed out why they reduced the price by $100 bucks which I thought was excellent service not there to rip me off and the installation was neat and tidy for a plumber and the apprentice and off course and I had ring the office and the receptionist was helpful and had amazing customer service polite and bubbly to keep up the great work Dean.
Response from the owner:Thank you so much Dean for the review, it was a pleasure working with you, and we’re so glad everything went smoothly 😊 have a great week!
Fantastic customer service ... liaised with me to arrange the best possible deal on my replacement gas hot water system ... half the price of the quote from my local plumber ... promptly scheduled installation, which took less than two hours ... very happy with the outcome and highly recommend Hotwater.com
Response from the owner:Thanks so much for the 5-star review! We're thrilled to hear and will be sure to pass this onto the team 😊
Very competitive pricing.
Quick
No bullshit
A++++
Quick
No bullshit
A++++
Response from the owner:Thank you Martin, that's great to hear! We appreciate you leaving us a review, have a wonderful week!
Would highly recommend very helpful and informative on products fast installation no mess
Response from the owner:Thank you so much Jim for leaving us a review, we really appreciate it! 😊 It was our pleasure
Extremely pleased with all proceses involved in the advice provided, decisions, then purchase and instillation of our Heat Pump. Comunication was clear, helpful, easily understood and prompt. Those directly involved in the instillation were eficiente, tidy and clear with advice. Very happy to recomendar a local organización. Many thanks. Friend E.
Response from the owner:Thank you so much, that's wonderful to hear and we really appreciate you leaving us such a lovely review. Have a great week! 😊
The best price for heat pump system, and great products, hands down. Fabulous customer service and follow ups.
Response from the owner:Thanks so much Christopher! We’re big believers in looking after people before and after install, so really happy to hear that came through for you. Have a lovely weekend!
I recently had my hot water system replaced as brown water was coming out of the tap for a few weeks. The service provided by hotwater was excellent. From the time I made the inquiry to when the job was completed was done within a couple of weeks. I was very impressed!
Response from the owner:So glad we could help sort that out quickly Gigi, no one should have to put up with brown water for long! Thanks for your lovely feedback 😊
Installed a IStore 270L through these guys presale service excellent as I asked lots of questions, the installation crew arrived on time neat and tidy install no problems and Hotwater.com employ all thier installers no subcontractors which I prefer.
Now we have heaps of hot water and our electricity is only $0.06 cents KWh as we have solar panels and a battery.
Now we have heaps of hot water and our electricity is only $0.06 cents KWh as we have solar panels and a battery.
Response from the owner:Love to hear this! We’re always happy to answer questions, and it’s great knowing your setup is now running efficiently and saving you money too. Thanks for taking the time to leave such a wonderful review Geoff!
Customer service for quoting, communication and installation of a new HWS has been excellent. Bonus - their prices are are good too
Response from the owner:Thanks so much Rod! We’re glad to hear everything went smoothly, and we’ll always take a bonus point for pricing too 😊
Helpful and accommodating staff with prompt answers to questions
Response from the owner:Hi Julie, thanks for your kind review! We’re always happy to help and it’s great to know you felt supported throughout the process. Enjoy your weekend!
Very happy with installation of Aquatech heatpump. Hot water pipes are well insulated. Left the work tidy. Thanks.
Response from the owner:Thanks for taking the time to leave such a lovely review, Craig. We're so happy hearing you are satisfied with our work. Please let us know if there's ever anything else we can assist with :)
very happy with the I store the staff was quite friendly and the technicians were good and I highly recommend them
Response from the owner:Thanks so much for the lovely feedback Darryl! We're really glad to hear you were happy with the iStore and that our team made a great impression. We truly appreciate the recommendation!
Very happy. Best price, friendly staff. Highly recommend.
Response from the owner:Thanks Melissa! Glad to hear you're happy with the install, and we appreciate the lovely review. Have a great week! :)
Excellent service, price and communication throughout the process.
Response from the owner:We’re so pleased you’re happy with our service—it was a pleasure assisting you with your new system
job well done
Response from the owner:Thank you for taking the time to leave a review Rob. Have a lovely week!
Very happy with the installation of our new heat pump - all seemed to go very smoothly. A very minor omission was removing the rust on the cement from the old one.
Response from the owner:Hi Anne, thank you for the feedback. We have passed this on to our install team, and we appreciate the kind words
Just had new system installed. Done efficienctly.
Response from the owner:Glad to hear that everything went smoothly. Thank you for taking the time to leave a review David!"
Nice fellows who installed the system & plenty of hot water on tap. Fair pricing & punctual.
Congrats!
Daryl
Congrats!
Daryl
Response from the owner:Thank you so much for your kind words! We're glad to hear you were happy with the installation team and are enjoying plenty of hot water 😊 have a wonderful weekend!
This business is exceptionally helpful, honest,polite and friendly.
They are always ready to help even when we had an initial issue with the Hot water heater.
This was definitely NOT their fault but they helped us solve the issue anyway.
Their communication and replies to questions are superb .
Any business is happy to take your money but the quality of the business is what they do when there is an issue and this is the gold standard for customer service.
This business passes that test with flying colours and I could not recommend them more highly.
Emphatically recommend.
They are always ready to help even when we had an initial issue with the Hot water heater.
This was definitely NOT their fault but they helped us solve the issue anyway.
Their communication and replies to questions are superb .
Any business is happy to take your money but the quality of the business is what they do when there is an issue and this is the gold standard for customer service.
This business passes that test with flying colours and I could not recommend them more highly.
Emphatically recommend.
Response from the owner:Thank you so much for your incredibly kind and thoughtful review. We truly appreciate it, and we're always happy & here to help! 😊
Quick and efficient with competitive price, everyone was friendly, easy to book in, chat to and pay :)
Response from the owner:Thanks a ton for your kind words Michelle! We’re grateful for the opportunity to help and happy you’re pleased with the results.
