ELECTRIC HOT WATER SYSTEMS
ABOUT ELECTRIC HOT WATER
Electric hot water systems are the most common type of hot water systems in existing houses, however due to their large electricity consumption the Australian government has banned their installation in new builds or houses with natural gas connected to the property.
Electric hot water systems work similarly to a kettle, wherein an electric element simply heats the water for home use. They are available in a storage unit where the hot water is kept in a large tank at between 60-80°C ready for distribution, or instantaneous model where the water is heated by the electric element as it flows through the system giving a continuous stream of hot water. The instantaneous models however are a lot less common due to their excessive electricity consumption above that of even an electric storage unit.
For a detailed explanation on how all types of electric hot water systems work see here: https://www.yourhome.gov.au/energy/hot-water-service
Get in touch for a free quote
PROS AND CONS
PROS
- Low upfront costs (where available for direct replacement)
- Connects to a cheaper overnight tariff
- High system warranties
- Low maintenance
- Flexible installation (indoor or outdoor)
CONS
- High usage costs
- Not available for any government rebates
- Cannot be installed in new builds or homes with natural gas connected
- Not energy efficient
OUR RECOMMENDATIONS
Electric storage hot water systems are best suited for a cheap and easy replacement option that require little maintenance. The trade-off for this is higher usage costs.
We don’t recommend installing electric instantaneous systems but for very specific situations such as a small business with few hot water taps. If you think this may be right for you feel free to give us a call and we can discuss your best options.
CHECK OUT OUR LATEST ELECTRIC HOT WATER DEALS
Get the Vulcan Duomax 250L electric storage hot water system starting from $2,240 supplied and installed!
All valves included in the install price, free site inspection before install (metropolitan Adelaide only), and payment plans available through ZipMoney.
INTERESTED IN AN ELECTRIC HOT WATER SYSTEM?
Get in touch with our expert sales team for a free, no-obligation quote. Still unsure? Give us a call with any questions you may have and our team will get you into the best suited system for you and your home.
Simon Michie
1 week ago
Great service, communication and value for money
David Youers
2 weeks ago
Ken, Andrew and Ethan did a great job of removing the old solar hot water service and installing the new one, under difficult circumstances. Very quick and efficient. Thank you
Graham Fordham
2 weeks ago
Team were great to deal with. Online enquiry response was very prompt and work completed with no fuss. Would highly recommend them to anyone needing their services.
peter shea
3 weeks ago
Suddenly no hot water in the morning! Fixed by mid afternoon with a new installation. Great comms, speedy service and a competitive quote. Thank you!
Philip
4 weeks ago
Decided to have our 18 year old Bosch 17e hot water heater replaced today with a Rinnai B20. Provided a competitive quotation, the complete experience and customer service has been excellent.
The person attending (Ethan) provided fantastic service, and provided a quality installation, and excellent customer service.
Can highly recommend this company.
Alex Trinca
1 month ago
Fantastic experience. Natika and the rest of the team were extremely responsive and supportive, helping us through the process of delayed rebates, even lending us a spare hot water unit due to rebate delays. It's really nice to know that this high level of customer service and support still exists in SA. Highly recommend. Thanks again team
Mark
1 month ago
Excellent job. They made sure I got all my discounts and rebates. Very happy. :)
Peter Zeffert
1 month ago
From initial contact through to the prompt installation, the entire team were extremely friendly, helpful, and very efficient in ensuring the heat pump install went as smoothly as possible. From Sales to the final install, they all deserve their Five Star rating, and can highly recommend them for your hot water needs.
Daniel Swalling
2 months ago
Professional job. On time and on budget.
Carmine Scalfino
2 months ago
Very happy to recommend. Best price, great communication throughout process. Arrived on time completed install minimum fuss. No issues from choosing system to the final install and removal of old unit. No hesitation to use again
David Pascoe
3 months ago
Good price, good communication. On time and hassle free install
Response from the owner:Thank you for the lovely review, David! We're glad you're happy with everything :)
G
3 months ago
Great communication, Great price to replace instantaneous gas hot water system. 2 young fella s that installed were very professional and courteous. Very clean install, cant fault them. Would recommend and use again
Response from the owner:Thanks so much for taking the time to leave such a lovely review! We'll be sure to pass your kind words onto the boys. Have a great week :)
Janet
3 months ago
Arrived on time, were efficient and tidy. Made sure we knew how to maintain the HWS to ensure trouble free running.Very professional Staff from initial contact through to instillation. JL
Response from the owner:Thanks so much, Janet! We’re pleased you were happy with the service from start to finish and that everything was explained clearly. Don’t hesitate to reach out if you need anything down the track :)
Josh Sasher
4 months ago
Wow never seen a company with that many 5 star reviews after near 500 reviews. Prompt response to query, rapid scheduling. Coorperative collaboration and faultless installation and testing. I’d recommend them anytime !
Response from the owner:Hi Josh, thank you for the amazing feedback and recommendation! We really appreciate your trust and are glad you are happy with the service. Hope you have a lovely week!
Dave
4 months ago
Great price, low lead time, dead easy quoting, easy to pay, friendly efficient workman explained well while installing, happy with install and cleanup. It works. Could not be happier.
Response from the owner:Couldn’t ask for better feedback, thank you Dave! We're so glad the process was simple and the everything met expectations. If you ever need anything, we’re just a call away :)
Annalise Soontiens
4 months ago
Excellent communication from the start of enquiry up to the quick and efficient service. Great delivery of service was clean and timely.
Response from the owner:Really appreciate the kind words Annalise! It’s great to hear everything ran smoothly. Thanks for choosing us and for the review.
Jamie
4 months ago
Can't fault them, communication, punctuality, price, quality of work...all great
Response from the owner:Hi Jamie, great to hear everything met your expectations! Thanks for choosing us, and we appreciate your review.
Jackie
5 months ago
I highly recommend this organisation. I bought a heat pump water heater to replace gas instant. The whole process took about maybe 2 weeks from first enquiry to installation - amazingly fast! They were very responsive to questions, I was given good advice about available systems (the one I originally wanted was not available), it was a competitive quote and they organised all the rebates so I didnt have to work it out for myself. Thanks very much for all your help.
Response from the owner:Hi Jackie, thank you for taking the time to share such a detailed review. It’s great to know the system advice, competitive pricing and rebate handling made the heat pump upgrade easy for you. We truly appreciate the recommendation, and hope you have a lovely weekend :)
Matthew Turner
5 months ago
Amazing service. I rang someone at 8 am and needed a new hot water system urgently and they came out that afternoon and completed the job to a very high level! Plus a very reasonable price. Highly recommended 👌
Response from the owner:Thank you for the great review Matthew! Emergency situations can be stressful, so we’re glad we could help. Have a great weekend :)
Carol Alessio
5 months ago
Wonderful company. Quick and efficient work and reasonable price. Highly recomme ded even by oldies who were at times a bit slow to respond to emails!
Response from the owner:Hi Carol, thanks so much for the lovely feedback! We’re glad the process was smooth and reasonably priced
5 STONES Authentic Singapore Kitchen
5 months ago
Very efficient communication and timely installation. Honest and professional.
Response from the owner:Thank you! Happy to hear everything was handled efficiently, and we appreciate your lovely review.
Joshua Nitschke
6 months ago
Very competitive pricing and did a great job for replacement hot water system, including powerpoint and repairing a seperate leak 🔥
Response from the owner:Hi Joshua, thank you for the great review! Glad we could help with everything and get it all sorted for you.
susan speck
6 months ago
Recently had a new hot water service installed . Great job , non intrusive , on time , very happy with the service.
Response from the owner:Thank you Susan! Great to know everything went smoothly, and that you're happy with the install :)
Simon Gill
6 months ago
Very happy with our new hot water system. It was installed on time, was completed professionally and was a great price. Can’t ask for much more than that!
Response from the owner:Thanks so much for taking the time to leave a review Simon, we appreciate the kind words. Enjoy your new system and have a lovely day :)
Justin Price
6 months ago
Response from the owner:Thanks for taking the time to leave a review Justin, hope you have a lovely weekend
Peter Partridge
6 months ago
Ethan arrived early, and was quick to get stuck into fixing our hot water service. It was a no fuss experience, and he was very courteous.
Response from the owner:Hi Peter, thanks for the great review! We’ll be sure to pass this on to Ethan, and we're glad it was an easy experience for you. Have a nice day!
Cath Danz
6 months ago
Smooth and easy process, good info and communication, fair price.
Response from the owner:We appreciate your review Cath, glad you felt well informed and happy with the price :)
H Y
6 months ago
I am pretty happy with the service of HOT WATER COM AU. From quoting to installation, easy, professional and quick for each step. They don’t charge for quoting and be honest with government rebate that has exhausted at the end of year. Comparing to the other company that I also contacted which charge for quoting and hide the fact that two rebates are available but one exhausted. Change from gas to heat pump water system is much easier than I thought when I chose HOT WATER COM AU to do it for me and price is pretty good as well. Highly recommended!
Response from the owner:Thank you for such a kind and detailed review! We’re really glad the process was clear, honest and easy, and that the heat pump changeover went smoothly. Your recommendation is greatly appreciated, and hope you have a lovely weekend from the Hotwater.com.au team :)
Junshi Li
7 months ago
Good job
Response from the owner:Thank you! Glad you’re happy with the service, Junshi :)
Brian Dey
7 months ago
We were very impressed by the prompt service and very professional installation of our new hot water system. Highly recommend this company.
Response from the owner:Appreciate your kind review! Prompt and professional service is always our goal. Have a lovely weekend!
Meena Sharma
7 months ago
Excellent. They were efficient from start to finish and sorted problems without any bother. Highly recommend this team.
Response from the owner:Thank you Meena! Glad we could make the process easy and stress-free. Appreciate the recommendation :)
Brenton Foster
7 months ago
Super fast and helpful response to initial enquiry. Chatted through the various options and gave useful info to help with our decision. Installation was very neat and efficient. Would happily recommend!
Response from the owner:Thanks for the great feedback! We’re glad we could talk you through the options and get everything installed smoothly. Really appreciate the recommendation.
pam sargent
8 months ago
Excellent service. Polite, punctual and happy to answer any questions. Installation was quick and efficient. Highly recommend
Response from the owner:Thank you for the kind words Pam! We are so pleased you had such a positive experience. Thanks for recommending us and enjoy the new system!
Steve Bousfield
8 months ago
Outstanding process from beginning to end. Plenty of choice for my new system. Easy online selection and booking. The new heat pump was installed on time with the minimum of fuss. Great service.
Response from the owner:Hi Steve, we’re thrilled to hear it was smooth sailing from start to finish! Enjoy your new heat pump and thank you for the lovely review.
Craig Jones
8 months ago
Response from the owner:Hi Craig, we really appreciate you taking the time to leave us a review!
Robin Taylor
8 months ago
Very good service. Booking the quote was very easy. The installation team was great - on time, polite, helpful and did a very good job. Happy to recommend these guys.
Response from the owner:Hi Robin, thanks so much! We love making things easy from the first call right through to install so we're glad the team looked after you so well. Have a lovely week!
Ferenc Vekas
9 months ago
Recently had a Haier 330L heat pump water heater installed. Guys did a great job, quick easy and friendly service. Unit works great, plenty of hot water
Response from the owner:Fantastic to hear! Thank you so much for leaving us a review, it's much appreciated 😊 have a great week.
Karen and Brad Magnusson
9 months ago
Very pleased with the service and professionalism. Would definitely recommend hot water .com
Response from the owner:Thank you so much Karen & Brad, it was our pleasure to help 😊 we really appreciate you leaving us such a lovely review.
Ernest Hoskin
9 months ago
Ethan provided exceptional service and installed our water heater in a very professional manner. It's not very often these days you can say this, but I commend the company for employing such people. The price and quality was very competitive. Well done.
Response from the owner:Thank you so much! That's wonderful to hear and I'll be sure to pass this onto Ethan, he'll be thrilled 😊 have a wonderful week
Kelly Bras
9 months ago
I was very happy with the price they quoted for an istore 270L. Their communication was really good and they turned up on time. The installers did a great job. I'd certainly use them again if i needed.
Response from the owner:That's wonderful to hear, thank you so much Kelly 😊 we really appreciate you taking the time to leave us such a lovely review. We hope you have a wonderful week.
James Telford
9 months ago
Response from the owner:Thanks James for leaving us a 5 star review, it's much appreciated 😊
chad gross
9 months ago
Great service , right from the phone call to the finishing install , and a great price to match , highly recommend
Response from the owner:Thank you so much for the amazing review! It was our pleasure 😊 have a great week!
Kerrie Le Lievre
9 months ago
Can't recommend these guys highly enough. Clear communication, great customer service and excellent (and quick!) work by their professional installers made switching from instantaneous gas hot water to a heat pump a breeze.
Response from the owner:Thank you so much Kerrie for the raving review, I'll be sure to pass this onto the team (they'll be thrilled!) 😊. Have a wonderful week!
Dougy Dickens
10 months ago
Great people bestes price neat workmanship phone quote was exactly the price neat job polite insallers so happy we used them for PRICE and quality dougy
Response from the owner:Thank you for taking the time to leave us a 5-star review, it means a lot to our team 😊 happy we could help!
Betty Dickens
10 months ago
Response from the owner:Thanks so much for the 5-star review! 😊
Dean Brooks
10 months ago
I got a few quotes for a heat pump and asked these guys if they could beat them and they did and pointed out why they reduced the price by $100 bucks which I thought was excellent service not there to rip me off and the installation was neat and tidy for a plumber and the apprentice and off course and I had ring the office and the receptionist was helpful and had amazing customer service polite and bubbly to keep up the great work Dean.
Response from the owner:Thank you so much Dean for the review, it was a pleasure working with you, and we’re so glad everything went smoothly 😊 have a great week!
TerrStep
10 months ago
Fantastic customer service ... liaised with me to arrange the best possible deal on my replacement gas hot water system ... half the price of the quote from my local plumber ... promptly scheduled installation, which took less than two hours ... very happy with the outcome and highly recommend Hotwater.com
Response from the owner:Thanks so much for the 5-star review! We're thrilled to hear and will be sure to pass this onto the team 😊
Martin Nguyen
10 months ago
Very competitive pricing.
Quick
No bullshit
A++++
Response from the owner:Thank you Martin, that's great to hear! We appreciate you leaving us a review, have a wonderful week!
jim coleman
10 months ago
Would highly recommend very helpful and informative on products fast installation no mess
Response from the owner:Thank you so much Jim for leaving us a review, we really appreciate it! 😊 It was our pleasure
Friend Edwards
10 months ago
Extremely pleased with all proceses involved in the advice provided, decisions, then purchase and instillation of our Heat Pump. Comunication was clear, helpful, easily understood and prompt. Those directly involved in the instillation were eficiente, tidy and clear with advice. Very happy to recomendar a local organización. Many thanks. Friend E.
Response from the owner:Thank you so much, that's wonderful to hear and we really appreciate you leaving us such a lovely review. Have a great week! 😊