Very happy with the supply and installation of my heat pump water heater. Good quote and they had the system up and running in no time. Took the old unit away and left no mess behind. Took care of claiming the government rebates. Would recommend this company.

I found this business to be outstanding. Office staff, installation team all friendly, highly trained and efficient. On top of that competitively priced and had the accreditation to handle my concession, compliance etc entirely. Great result, thank you.

From start to finish excellent service & communication. Replaced old electric to a Heat Pump system Haier Monoblock 250L. Happy with installation & finish, very professional company to deal with.

Hotwater.com.au replaced our old gas storage tank with a heat pump. Communication throughout the process was excellent. The work was completed without hassle and at a very competitive price. I highly recommend their products and service.

We changed an instant gas water unit over for a Haier heat pump water heater through Hotwater.com. From our first inquiry, the measure and quote and the final installation the service received was excellent. All staff were friendly and professional. I would highly recommend this company.

Highly recommend this company they have skilled installers who are respectful and know their job as well as a terrific in house team to answer your questions! One of the best companies I have dealt with

Very happy with the whole team at Hotwater.com. The office staff were very quick to respond with any queries throughout the quoting and installation process. Price was very competitive. We dealt with Mark throughout the supply and installation of our new heat pump. Very polite, engaging and professional, took the time to ensure that any concerns or queries we had were addressed. The installation was amazing, plumbing was very neat and well present. Thank you Mark and Braden on great job.

Very happy with hot water.com.au. We swapped an old gas hot water storage tank over to a continuous flow unit. They provided a free quote and good price, followed up by excellent workmanship. Would highly recommend.

Great service from sales to installation

The service and professionalism of the staff at Hotwater.com.au is excellent. I have used them at 2 properties, and both times they provided a fair market price with great results. They are also very good at explaining what needs to be done and why for more complicated replacements. I would highly recommend them to anyone looking to replace their hot water service.

Excellent service from my first call to Natika, (exploring my options to replace a gas water heater) - Natika was very knowledgable and provided useful advice which assisted my decision. This was followed by the prompt installation of a small electric water heater on loan pending installation of the full replacement; this was not expected and much appreciated! I opted for a Rheem Ambipower Heat Pump (reasonably priced including a current special by Rheem) which was installed by Mark the following week; the installation was excellent without any issues and was very neat with great communication about certain aspects (location, pipes to external unit etc) which I appreciated. Mark is very personable and was patient and prepared to answer all manner of questions. I am not yet in a position to provide a review of the Heat Pump itself (all is good so far) but I highly recommend this business and will gladly use them again!!

We had recently our new hot water heater installed by HOTWATER.com.au.and we are totally happy with the overall result. Initially we wanted to replace our gas hot water system but due to some complexities, needed to look at other options. We decided on the Haier Heatpump system and it’s working amazingly. The service was first class, from quoting to installation. Everyone was super helpful and the communication throughout the process is excellent. I would highly recommend this company for anyone looking to replace their hot water system.

This business really knows how to do business!! Courteous, prompt, punctual (how rare is this these days!) and professional. Can’t recommend them highly enough!!

No complaints at all. Were responsive, friendly, price was good and got job done asap. Very happy with service.

I've just recently had the Haier Monoblock Heat Pump Water Heater installed. The installers, Hotwater.com.au, were efficient and helpful, getting the job done smoothly in no time. The product was installed a couple weeks ago and so far it has been great, I've had no issues with the temperature and the pressure. I'm running it in ECO mode so it is as efficient as possible. I previously had gas just for hot water so I will no longer be receiving gas bills, saving me over a thousand dollars a year. I have solar and a battery, so running the heat pump costs me nothing now. Great investment, it will pay for itself in no time. Extremely satisfied and happy I made the decision go forward with the installation of the Haier Monoblock Heat Pump Water Heater.

A big thanks to Mark and the team! Fantastic service from start to finish. The hot water service removal and installation was completed quickly and the communciation was excellent. The installers took the time to explain everything clearly including how to get the best efficiency out of our new heater. Really impressed with price and quality of the installation. Highly recommend! ⭐⭐⭐⭐⭐

Great job at a great price. Very happy with the hot water upgrade which was completed promptly by polite and professional trades people.

Great company to work with, excellent service, seamless installation, good value, highly recommend.

100% would recommend. Super happy with my heat pump install. Super clean and the team were very efficient, friendly and professional through the whole process. They organised and helped figure out all the rebates too. Huge thanks to the team at hot water!

They were very friendly and professional with their work. I was very happy with their service. I would highly recommend this company for future customers.

We were delighted with the prompt and professional support displayed by Mark and his team. He provided an honest assessment of our requirements and the installation of our Haier Heat Pump was faultless which is more than could be said of the gas system it replaced

Good sales guidance, and then a very proficient installation team quickly and thoroughly did their work.

Completely professional crew that installed our new iStore water heater, gave the overview we needed to get oriented to the owner's manual. They were able to find ways to make a difficult location work safely when other companies couldn't.

Very impressed with Mark and his team who replaced our hot water heater with a heat pump system. They were professional, efficient and friendly, and the after-sales service exceptional. Highly recommend this company for any hot water needs.

Booked in a job and done within a week. Great service and the installation from Ken was top notch. Very happy and no more gas…..thankyou