ELECTRIC HOT WATER SYSTEMS

Rheem Electric 315L Hot Water System

ABOUT ELECTRIC HOT WATER

Electric hot water systems are the most common type of hot water systems in existing houses, however due to their large electricity consumption the Australian government has banned their installation in new builds or houses with natural gas connected to the property.

Electric hot water systems work similarly to a kettle, wherein an electric element simply heats the water for home use. They are available in a storage unit where the hot water is kept in a large tank at between 60-80°C ready for distribution, or instantaneous model where the water is heated by the electric element as it flows through the system giving a continuous stream of hot water. The instantaneous models however are a lot less common due to their excessive electricity consumption above that of even an electric storage unit.

For a detailed explanation on how all types of electric hot water systems work see here: https://www.yourhome.gov.au/energy/hot-water-service

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PROS AND CONS

PROS

  • Low upfront costs (where available for direct replacement)
  • Connects to a cheaper overnight tariff
  • High system warranties
  • Low maintenance
  • Flexible installation (indoor or outdoor)

CONS

  • High usage costs
  • Not available for any government rebates
  • Cannot be installed in new builds or homes with natural gas connected
  • Not energy efficient

OUR RECOMMENDATIONS

Electric storage hot water systems are best suited for a cheap and easy replacement option that require little maintenance. The trade-off for this is higher usage costs.

We don’t recommend installing electric instantaneous systems but for very specific situations such as a small business with few hot water taps. If you think this may be right for you feel free to give us a call and we can discuss your best options.

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All valves included in the install price, free site inspection before install (metropolitan Adelaide only), and payment plans available through ZipMoney.

INTERESTED IN AN ELECTRIC HOT WATER SYSTEM?

Get in touch with our expert sales team for a free, no-obligation quote. Still unsure? Give us a call with any questions you may have and our team will get you into the best suited system for you and your home.

Excellent
HOT WATER COM AU5.0
Based on 519 reviews
Tony
8 hours ago
Great job at a great price. Very happy with the hot water upgrade which was completed promptly by polite and professional trades people.
Great company to work with, excellent service, seamless installation, good value, highly recommend.
Steph Teh
2 days ago
100% would recommend. Super happy with my heat pump install. Super clean and the team were very efficient, friendly and professional through the whole process. They organised and helped figure out all the rebates too. Huge thanks to the team at hot water!
Mile Fedoric
6 days ago
They were very friendly and professional with their work. I was very happy with their service. I would highly recommend this company for future customers.
Paul Wilkins
6 days ago
We were delighted with the prompt and professional support displayed by Mark and his team. He provided an honest assessment of our requirements and the installation of our Haier Heat Pump was faultless which is more than could be said of the gas system it replaced
Harry Joyce
2 weeks ago
Good sales guidance, and then a very proficient installation team quickly and thoroughly did their work.
Mike Wilson
4 weeks ago
Completely professional crew that installed our new iStore water heater, gave the overview we needed to get oriented to the owner's manual. They were able to find ways to make a difficult location work safely when other companies couldn't.
Response from the owner:Thank you for sharing your positive experience with us Mike. We're so glad we could help and will be happy to assist if you are in need of a system in the future :)
Very impressed with Mark and his team who replaced our hot water heater with a heat pump system. They were professional, efficient and friendly, and the after-sales service exceptional. Highly recommend this company for any hot water needs.
M fitzy
1 month ago
Booked in a job and done within a week. Great service and the installation from Ken was top notch. Very happy and no more gas…..thankyou
Hannah Shaw
1 month ago
Priscila Sanchez
1 month ago
Craig Oliver
2 months ago
New Haier 330L heat pump installed at a good price to replace an old gas unit. It runs from our solar system and we have removed the gas connection at the meter, meaning we no longer need to pay for a gas service charge. The guys turned up on time, had it installed in a few hours and die a nice neat job, and although the unit itself looks a bit like a Dalek it sits behind a fence where nobody will see it.
Response from the owner:Thanks so much for taking the time to share your experience, Craig. We're glad the installation went smoothly and that you're already seeing the benefits of switching from gas to a heat pump. We hope you enjoy the savings for years to come!
salt spork
2 months ago
Response from the owner:Thank you for taking the time to leave a review. Have a lovely weekend!
Sean Simpson
2 months ago
This company i cannot thank enought, they were so honest and up front about everything. Very friendly staff and tradespeople very professional & friendly personnel. You saved us when we needed you the most cannot thank you guys enough 🙏
Response from the owner:We truly appreciate your kind words, Sean. Helping customers through stressful situations is what we're here for, and we're delighted our team could provide the support and service you deserved. Thanks again!
Hugo Albrecht
3 months ago
Great work! Got water tank with heat pump installed. Runs perfectly well 😄
Response from the owner:Hi Hugo, thanks so much for the great review! We're glad your new heat pump system is running perfectly, and we appreciate you choosing us.
Annie Burns
3 months ago
I am very happy with my experience of using this company.From the start they were prompt, helpful and thorough.The work was done efficiently and expertly. All the staff and tradespeople were approachable and happy to answer any queries.
Response from the owner:We really appreciate your thoughtful feedback, Annie. It's wonderful to know our office staff and installers made the experience easy and informative from start to finish. We'll be sure to pass this on to our team :)
David Franklin
3 months ago
These guys provided top service and a great price for my replacement hot water system. I ordered late afternoon and the system was installed and working the next morning. Highly recommended
Response from the owner:Hi David, we really appreciate your recommendation! It's great to hear you were happy with both the price and the fast turnaround. Thanks for trusting us with your hot water replacement.
Niall Fay
3 months ago
Installed a heat pump hot water system and removed my old gas tank system. Thorough, friendly and helpful. Great work 👍
Response from the owner:Thank you for the great feedback Niall! We're glad our team could provide a thorough installation and make the experience an easy one. We hope you enjoy the benefits of your new system.
Isabel W
3 months ago
Reached out to replace our water heater since the old one broke down. Right now definitely not the best time for a hot water heater break down under this chilly weather. These guys were prompt to reply, gave us quote with great transparency and patiently replying our enquiries. Superb communications! Quote was reasonably priced, they recommended the heater that’s suitable for my household usage, and the job was done efficiently and neatly. Really delighted with the new water heater and the staff professionalism. Can’t recommend enough to anyone who’s looking for professionals over water heater issues.
Response from the owner:Thank you so much for your detailed review! We know losing hot water during cold weather is never ideal, so we're glad we could get everything sorted quickly and make the process as smooth as possible. We really appreciate your recommendation.
Connie
3 months ago
Very pleased with the hot water service, they did a great job replacing our pipes, they took less time than quoted and an overall top job, the young men were polite and friendly too. Highly recommend. Would not hesitate using them again. Thanks!
Response from the owner:Thanks so much for your kind words! We're delighted you were happy with both the workmanship and the service, and it means a lot to know you'd choose us again in the future.
Seb Freeman
3 months ago
With much relief we replaced a 16 year old hot water tank just before it exploded! The lads from HOT WATER COM AU were very professional when installing. We're super pumped so far! (pump intended)
Response from the owner:We really appreciate your review! Replacing an ageing system before it fails is always a good feeling, and we're so pleased our team could help. Thanks again for choosing us :)
Simon Michie
4 months ago
Great service, communication and value for money
Response from the owner:Thanks so much for taking the time to leave a review, Simon. It’s fantastic to hear you had a positive experience with our team from start to finish.
David Youers
4 months ago
Ken, Andrew and Ethan did a great job of removing the old solar hot water service and installing the new one, under difficult circumstances. Very quick and efficient. Thank you
Response from the owner:Hi David, thank you for taking the time to leave such a lovely review. We'll make sure to pass on your feedback to the boys, and hope you have a lovely rest of your week!
Graham Fordham
4 months ago
Team were great to deal with. Online enquiry response was very prompt and work completed with no fuss. Would highly recommend them to anyone needing their services.
Response from the owner:Thanks Graham! We always appreciate our customers taking the time to leave a review, and are grateful for your recommendation. All the best!
peter shea
4 months ago
Suddenly no hot water in the morning! Fixed by mid afternoon with a new installation. Great comms, speedy service and a competitive quote. Thank you!
Response from the owner:Thank you for the great review! We know losing hot water unexpectedly can be stressful, so we’re glad we could get a new system installed quickly for you. All the best Peter :)

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