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Google Rating

5.0

Based on 330 reviews

HOT WATER COM AU

5.0

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Tony Taylor

1713851987

Absolutely excellent service. After receiving over the top quotes from 2 other companies called hotwater.com.au. No call out fee, I was given a quote over the phone, literally thousands cheaper! Hot water unit was installed the next day. The plumber they sent was on time, very good to deal with and professional. Even though the installation took longer than expected there was no extra charge. I can’t recommend this company highly enough. Quality service with affordability are a rare thing these days, hotwater.com.au gives both. Well done

Rob Brooks

1713849727

Excellent service. Good communication before purchase. Rapid installation. Installers get 5 star rating, efficient tidy clean installation. Definitely recommend this company.

Martin Langley

1713486633

Excellent service from the initial enquiry to the final installation.

Carlo Malapira

1712741790

reasonable pricing for replacing a 16L Rinnai Infiniti water heater. saved me more than half of what i got previously quoted. luckily they were able to accommodate the job same day we called. efficient with doing the job as well, and had finished within an hour or so. will definitely recommend this local.

Jamie Bloomfield

1712729825

Everything about my experience getting a new heat Pump HWS was great.They keep you informed the whole way and their pricing is very competitive.Thanks to Nikita for keeping me updated and to Sam for his excellent installation. Friendly, efficient, courteous and he does a very good neat job, cleaning up after himself.I would have no hesitation in recommending your company.Well done and many thanks everyone from a very satisfied customer.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

ray jay

1712713522

Geoff Revill

1711594191

Quick, easy, professional service.

Trevor Smith

1710897596

We had iStore 180 installed one week ago, Hotwater.com.au did everything they promised. Happy with the price, product and service.

Morgan King

1710199816

Had a Reclaim Heat Pump installed by Hotwater.com.au in February. Brilliant experience from start to end. From initial contact with Natika with very competitive quote she had installation fitted into our tight schedule. The communication by her was second to none. The installation team were great and fitment was perfect. The Reclaim Management team from interstate were also very impressive. The System is so quiet and hotwater supply is better than ever and so inexpensive to run, but expected from the top of the range system. After a very disappointing dealing with another 'Adelaide Heat Pump' company over 4 1/2 months it was so refreshing to deal with Hotwater.co.au . Totally RecommendThankyou Natika and team.Cheers Morgan and Kerry

Malcolm Snelgrove

1709687541

Helpful staff that are clued up on rebates/schemes to get some money back. I found the heat pump installation smooth, 180lt good size for 3 people, even with long showers and hot water is quicker than instantaneous hot water. It is more expensive initially, but should pay for itself in gas savings.

Ann Smith

1709154764

Friendly professional staff, excellent service. Much appreciated.

catherine and Stuart murray

1708509389

great company to deal with- on time, useful information, exceptional professional service onsite in replacing electric boosted hot water service. We would highly recommend

Heather Bridges

1707296816

Great service, and a great job installing heat pump.

Dan

1705538355

Just bought an iStore 270L heat pump HWS. Competitive quote. Good communication. Easy and efficient to deal with. Friendly & professional installers. Good job all round.

Lukas D

1705538339

5 Stars well and truly earned. Great customer and trade service, with quick and professional installation of my new hear pump hot water system.

Matt Costanzo

1705467740

Friendly staff.Only took a couple days from initially enquiry to hot water pump installation.

paula johnstone

1705454625

Service was immediate and extremely professional. I would highly recommend these guys for all future hot water needs.

Andrew Dickson

1705298914

Excellent company - they installed a good value heat pump at my house with minimum fuss. The system is working great. Very happy.

Sash K

1704580814

My wife, kids and I are 100% satisfied with the service and customer care that we experienced during the installation of our new hot water system. The communication has been clear and we've had every question answered. We've been enjoying our new hot water system for a month now and haven't had any issues whatsoever. I highly recommend this great South Australian company.

Rachel Laffer

1703283745

Very professional. Prompt service, arrived on time. Friendly and informative. Very happy. Thank you

Alex Dickson

1702267526

Ahhh... No hot water... Googled and landed on hotwater.com.au.A great company to deal with. Fast, reasonable prices, superb installation and great communication. Online payment via Square was also very convenient. Thanks for a hassle free transaction.Off to have a hot shower now... :)

Kelvin Newman

1701752593

No complaints. Very professional and friendly.

Annette Shriner

1700724473

Narita in the office and the plumbers and electricians have been a dream to work withThey have returns calls or messages promptly , been brilliant problem solvers, courteous service on time speedy, neat, tidy.Overall service has been outstanding and I would recommend them highly

Andy M

1700718268

These guys are amazing! The service and install was quality. Response times were immediate and they showed up today as scheduled, early. The price was also the best quoted and have received certificates etc as soon as the job was done. Thanks again!!

Tim Schulz

1700628040

Very happy with the water heater and the install was quick and seamless. Well priced too.

Kevin Potter

1700213377

Easy to talk to, new system installed on time with no fuss, install team were clean tidy and very profesdional.Would highly recommend for anyone considering a new system or updating an old one.

1700112727

This firm communicated well with us as residential clients throughout the process of enquiry, site inspection, quotation, installation & commissioning, payment and certification. The site-inspection rep and the installation crew arrived on time and were affable and respectful of our property.Overall, this firm has a professional approach with experienced procedures and personnel for its administration and technical operations. And the firm's staff have faith in the products they sell and install.If only more trades and services operated like hotwater.com.au!

Colin Baker

1700095651

We chose Hotwater pty ltd to install an istore HWS after doing a lot of product research and reading lots of reviews on the company. The correspondence we had with the company prior to purchase and the dealings we had with the tradespeople (plumbers and electricians) were all repectful and friendly.I can genuinely recommend this company to others.

Angus Kane

1699853821

Excellent and timely service from both the plumbing and electrical teams. They were on time, polite, did their job in a timely manner and left the worksite tidy. Highly recommended.

Mandy Winter

1699499241

Very pleased with the boys that installed the I store heat pump. Arrived on time and got into the installation straight away. When finished I was instructed how to read and operate the control panel. Installation looks neat and tidy. It was a good experience dealing with your company. Thank youJohn & Mandy

ORAC ENSOR

1699480945

Brilliant service, price and installed on time and proper high quality job. The hot water unit is beyond anything I could have hoped for going off gas is going to save us hundreds every year, 1000 dollar yearly gas bills to nothing at all.

Judy Ingham

1699249255

We were really pleased with the service we received. The Trade people were exceptionally good and the service was prompt.

Nick Burdakov

1699249163

John Diekman

1698989683

I'm an Architect used to dealing with tradies. This was a first class job. Excellent office response to request for price and details. Boys on the job were excellent and finished installation also excellent. And the price was a lot less than I had anticipated. Suggest you give this company the opportunity for your project.

Mike Madey

1698988096

Just had an Istore 180 installed by Hot Water . Com, very professional approach by the company and the team of plumbers and electricians did a great job of the install, well done. Hope the hot water unit is as good as the company.

Phil Clayton

1698970824

Very professional, friendly, punctual. Installed new hot water system and took away the old one with a minimum of fuss. Cleaned up after themselves. Would definitely recommend.

Paul Beech

1698890584

Excellent customers service and professionalism from fist contact to follow up. Highly recommend.

Pipi Pil

1698379790

Arrived early and installed our hot water service without fuss or mess. Very courteous and explained operation of the system in simple terms. Very pleased with the service received from both the office staff and installers. Would definitely recommend.

Petar Stamenkovic

1697689176

Initial contact and enquiry with Natika was both informative and pleasant. Emails were prompt and concise. Follow up with Patrick was also professionally handled. Once again emails were prompt. With a subsequent phone call all was agreed and the hot water service was fitted today. All trades from Mac Trade Services were processional and they cleaned up the site upon completion. Well done all.Petar.

Martyn

1697415640

Can't recommend highly enough. Just wish we'd phoned them first and could have saved ourselves a lot of bother. They are professional, efficient and very cost competitive. I've never dealt with a better business and a particular shout out to Natika!

Geoff Inglis

1697003911

Mark Egel

1696976378

The whole process from start to finish was fantastic. Pat in sales was amazing and bent over backwards to accomodate my needs and the install team were fantastic and make the install easy

Brett Jurgens

1696634776

Very flexible with times for install, great prices, friendly and efficient technicians to install. Overall a hassle free experience and wouldn't hesitate to recommend to others.

John Harris

1696401577

A rare moment in this crazy world, where a company turns up on time, completes an installation professionally and courteously and provides an excellent product.Very happy with the result

Mark Radford

1696393747

Installation, and removal of old unit, in an awkward position was quick and efficient. Friendly and helpful team did an excellent job.

Candace Lambert

1695711205

Excellent service by this company. Efficient, easy to pay and excellent rebates. Trades where great and tidied up from working. Patrick in the office was great to deal with.

J G

1695421330

The installation was seamless, guys very friendly and helpful. All arrived in the timeframe advised. Removed and disposed of the old unit.

Sam Davie

1695212625

Great price on a heat pump hot water system got my interest.Quick response and gave me all the information I needed to decide.Installation crew were efficient and cheerful[and it wasn't great weather!]Very happy with the finished job 🙂👍

Debbi Edwards

1694672465

The team were very knowledgeable and efficient. My new istore system looks great and I can’t wait for the savings I will get with the new system working with my solar set up. I would highly recommend them to family and friends. Thanks Debbi

Louise Penglase

1694504122

Everyone who was involved in the install of my new system was very helpful, professional and friendly. This is from first enquiry to the final checks. Also they advised about rebates and with these, were 85% CHEAPER than another business. Highest of recommendations. Very much appreciated. Thanks guys!!!

Facebook Rating

5.0

Based on 24 reviews

Hotwater.com.au

5.0

review us on See all reviews

Bob Frost

1712733662

Excellent service all round. Installers arrived as promised and completed the job in about 2 hours. Government rebates were applied automatically and I was up and running that day. I had an iStore 180L installed. I highly recommend this company.

Barry Nitschke

1709896727

Highly recommend HotWater.com. Liam installed my new I store heat pump flawlessly. Very pleased!

Anthony Dawson

1707705266

Great prices, great technicians, great service and a very happy customer. Thank you for a very pleasant experience - they even cleaned up and took the old system away. 5 stars rating

Dean Duka

1684996999

Natikas customer service and industry knowledge is outstanding!
Prompt quoting, reasonable pricing and same day servicing organised.
Technician was punctual,efficient & even took our old system away.
Definitely recommend this business.

John Luders

1675218145

Hot Water company provided a very efficient and friendly service. Replaced the unit within the day of contact. Good price and service. If your hot water unit needs to be replaced, I would recommend.

Carey Williams

1666854664

Excellent prompt courteous helpful from start to finish, a pleasure to do business with.

Wendy Savage

1663825022

everyone in this team were helpful, punctual and knew their jobs.
Thank you for a job well done.

Iva Cantarini

1663305983

Nakita at Hot Water Co Au was fantastic from quote to emergency stop of leaking water on the roof! The guys who did the installation were on time, cleaned up afterwards and explained the whole process. Very happy with my new hot water system and the service was excellent!

Stacey Dittloff

1654512278

These guys were by far the easiest to get a system from, I had spent weeks trying to get quotes before finally coming across these guys! Natika had an email quote to me within about an hr with exactly what I had asked for.
Installation was easy the guys even watched the dogs while I went to school drop off after moving into the property only days before install. 😀

Allan Edmondson-Stott

1642575520

The customer service is excellent and the workmanship is top class. The heat pump hot water system we decided on is very efficient and also looks great.

James OCallaghan

1636604421

They were on time and efficient. Temporary hot water unit was very helpful

Tammy Helen Scott

1633428095

Punctual, great communication, great job.

Mary Quinto

1625044487

Good service friendly helpful

Michelle Pilla

1619166013

Fantastic, professional service by Mark.
I contacted them through messenger about a new hot water system, they were able to help me choose one & organised it all so easily. Nakita took all my information etc, assisted me to organise finance, everything was so easy, quick and exceptional service.
Will definitely be contacting them again for other plumbing issues in the future. 🙂

Myrna Murillo

1614661940

Good service, good quality, low prices, friendly n reliable peoples. I recommend it to all my friends.

Tanya Nottage

1614119595

Prompt honest service. They easily could have told me my hot water system was cactus and I would have known no different and would of have paid for new system. But they didn’t. They fixed my system at an awesome price. Highly recommend you guys any day of the week.

Gail N Ron Harwood

1613210264

Prompt service, kept us in the loop throughout the repair

Silvija Footner

1612773070

Highly recommend GM Hotwater.
Their service is prompt and efficient.
Staff are professional, friendly and most helpful and willing to answer any queries.

Ian Jean Learmonth

1607990359

Great price, excellent professional installation, great job done

Becca Smith

1607470949

When my hot water system died I rang around until finding natika, she was so helpful and organised someone to come the next morning.. the price was reasonable the cheapest quote I found. Tom messaged before he came and was on time, did a fantastic job and cleaned up after himself. I recommend GM hot water they won’t stuff you around..

Michael Ryan

1606787627

The way my issue was handled both online and tradesmen was excellent and professional

Bec Gee

1602887302

Great prompt service-highly recommended

Colin O'Reilly

1594289157

Can’t believe the service we were given. Our hot water failed yesterday. Rang them this morning and they had a new Rinnai 20 delivered and installed by mid afternoon. Only needed to use the caravan shower one night.

Thank you very much for your outstanding service.

Scott Woodhead

1593581685

highly recommend if anyone needs a new hot water system installed.

just had a new system put in. The quote was done quickly and arrived at the time they said.
All the questions I had were answered quickly by Natika.
Great job done by everyone involved!

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